Safelite AutoGlass

Amanda Johnson _{on Google}

Mar 25th, 2024

I dont recommend anyone go here, not worth all the hassle. Took DAYS for them to contact me, had my vin but said they ordered the wrong glass (but they had the right windshield, wrong window). They took out my broken one still and left it OPEN for over 3 days. They apparently had to fix other cars who had an appointment AFTER me even though my wide open car should be first priority. Even asked why they didnt leave the broken one in if they knew. Anyone could have went inside. Then when they finally get the window, they try saying its too cold and wont put my door back together. After guaranteeing it would be done in a few hours (a week now) they wouldnt even give any money back. Almost 1k and I am so disappointed because glass is about 200. I know Im paying for the service but the service was half done.
I just had new windshield wipers put on prior to Safelite coming. They asked if new ones would compensate for all the trouble they caused, declined the offer. They did anyways and with CHEAPER ones then I had. But now there is a foot that doesnt get wiped by the wiper. Called at least four times and havent even heard back. Ran by twelve year olds.

Stacey Homstad _{on Google}

Feb 6th, 2024

They dripped adhesive on my interior in mulitple places. The box covering my wires fell off while i was driving away. My tech Tony was over 30 minutes late for my appointment. Was quoted an hour for replace time. Sat at the shop for 2.5 hours. Incredibly unprofessional. Lack of respect for people's time. They even said they basically had nothing going on that day. Listened as another tech was over an hour late for another appointment.

Rita Olsen _{on Google}

Feb 1st, 2024

Put dents above back window of my new truck and scratched off paint. Tried covering it up witb very bad unmatched paint. Never said anything about it. No wonder it took 3 1/2 hours. Worst place ever. Very unprofessional.. First picture is before. One side is shattered, but still together. No dents.

Nick Morrison _{on Google}

Jan 25th, 2024

Had a warranty claim, a crack along the whole bottom of the windshield. They said it was from some kind of a blow to the windshield, I don't think so. I'm the only one who drives the vehicle and nothing has hit it. It was replaced less than a year ago. It was a defective windshield. They just wanted more money to replace it again at my expense. I'll never go there again.