Fairfield Inn by Marriott Great Falls

Lisa Ireland _{on Google}

Nov 9th, 2018

Clean hotel but the heating is very outdated and hard to regulate. Pool is warm but floor is extremely slippery. TV's works but are to low in relation to the bed and no idea what is on because there is no TV guide or channel listing or anything.

Cody _{on Google}

Oct 24th, 2018

I’m a pilot and frequently stay in Marriotts around the country. This was hands down the worst visit I’ve ever had. Had the room for 5 days of which 2 nights we actually spent away at a wedding in the mountains. When we got back from the mountains the heat was set uncomfortably high, the tv was on as well as every single light. Housekeeping had visited while we were gone but did not take out the trash or empty paper coffee cups laying around etc. the tv remote was missing. Girlfriend went down to the front desk and the woman working there was zero help but the housekeeper who cleaned it announced “they have towels what’s the problem?” Then realized my girlfriend was standing there and asked her “what’s your problem it’s clean” then proceeded to call her a “weirdo”. I asked to speak to a manager but apparently this property doesn’t think one needs to work on sundays. The individual at the front desk seemed especially confused. About 45 minutes later the head housekeeper came by and apologized and was able to bring a remote. The entire property is dated and unkept compared to a standard Marriott. I’ve probably spent 500 nights in a hotel and never once have I felt the need to leave a review. This is my first ever review here but such awful service deserves highlighted and apparently the management here doesn’t feel a need to make it right.

rick n _{on Google}

Oct 12th, 2018

Very unfriendly guy at counter