Foley RV Center and Airstream of Mississippi

James Scott _{on Google}

Mar 25th, 2024

I dont get how this place has so many good reviews. Granted the sales staff and employees are very nice and believable. However, they have no problem lying and selling total lemons.
I purchased what I thought was a near perfect looking RV camper that is only a few years old. First lie, or issue was that they inspected my car to make sure it was safe to pull the RV. They said the RV they recomended to us was ideal for the 5000 weight limit of our SUV, as the trailer is only 4,600lbs. They didnt tell us, that meant the RV's dry weight and that the water, propane and other things are extra weight. Making the RV closer to 6000lbs or more. Which almost broke our suv. Needless to say, we got it home, covered it and its sat ever since. The second issue is that this RV had hidden water damage, we were not told about. The RV place did tell us there was a small/tiny issue of concern with the roof, so they had to fix it. Which they did! They did fix the roof. However, later I realized the walls inside the RV are very soft and crackly sounding. Meaning that the walls are all dry rotted from water damage. I did get talked into paying an extra $5000 for the extended warranty that they claimed would cover anything. However, how would I get the RV to them to fix or replace, if I cant pull it with my SUV. I was totally scammed and tricked into buying this lemon I will be paying on for the next 12 years.
Response to response here, as there doesnt seem to be an option to respond anywhere else. RV name under my wife Amy, the contract number is 8313600. We do have the $5000 warranty we purchsed, however, since the RV is too heavy to pull, dispite being told our SUV could pull it after you fully inspected our SUV and assured us we could pull it. We are unable to bring it anywhere to get repaired. It was parked under cover the day we bought it, and hasnt moved an inch since.

Avery Kender _{on Google}

Feb 1st, 2024

This is absolutely the place to go if you are in the market for an Air Stream camper. We have been working with Kathryn, a.k.a Kati. She is absolutely charming, extremely knowledgable, and has gone out of her way to accommodate us and get us the best deal possible on our trade in. She definitely will be getting all of our future business. We will be recommending her services to everyone of our R.V brethren.

John Cooke _{on Google}

Jan 20th, 2024

We Would like to thank John and the whole service crew at Foley RV/ Airstream for a seamless and pleasant experience. We originally had an appt scheduled at Jackson Center and thought we could shave off 3nights and several thousand miles by going to Foley and have heard other positive reviews about it. Foley did not disappoint our expectations.Foley is an excellent alternative to Jackson Centerif you live anywhere in the South. The whole staff is a Jackson Center on a smaller scale! Thanks again

Joshua Easterwood _{on Google}

Jan 29th, 2024

I had an exceptional experience dealing with Ashley in the Parts department at Foley RV. My Airstream was in need of a replacement rock guard and I had worked with another dealership and Airstream for about 8 months to get the correct part and hardware. She worked tirelessly with Airstream to procure me the correct guard and hardware and discovered that Airstream had an assembly line issue and was not properly forming the guards which cause fitment issues. Airstream's recommendation was to bend the guard which is a bit of a daunting process without the proper tools to form it but DJ (body tech) at Foley RV was up to the challenge and was able to ensure the proper fit on my unit. This rock guard had been a headache for me for quite some time and Ashley and DJ went above and beyond to get this right for me. Highly recommend and they have earned my service business as long as I have an Airstream.

Jeff Harwig _{on Google}

Jan 20th, 2024

We cant say enough good things about Airstream of MississippiFoley RV Center and their Service Manager, John Lourenssen. This is our first ever RV and Airstream which had the dreaded Front End Separation (FES) issue so after much research we decided to entrust Foley RV to do the repair. In Dec 23 we trailered our Airstream from Wisconsin to Foley RV in Gulfport, Mississippi and last week repeated the trip to pick the Airstream up. Two trips there and back totaled 4000 milespriceless and worth it to put this issue behind us. We were not alone, and not so surprised that Foley RV has Airstreams in for repair from all over the country.
Airstream of MississippiFoley RV Center is a physical place but the people there is what makes it special starting with John Lourenssen, Service Manager. He is Customer Service 101. He is very personal and professional. From the start, John was great to work withhe handled all the warranty communications with Airstream, the repair and more during our time there he listened to my Airstream small talk on non_FES concerns/ questions and immediately shared his broad knowledge of working with Airstreams, answering my questions and concerns. HIs listening and helping may not seem like much but if you have an RV you always have something to learn.
Airstream Warranty work can be done at Jackson Center or if pre-approved by Jackson Center, the work can be done at dealers. I just want to reiterate John Lourenssen communication with Jackson Center to get our work approved. This was paramount to our FES as it is a very costly repair. We learned that John has a great relation ship with Airstream Jackson Center and that added another level of comfort to selecting Foley RV for this work.
We also met Johns crew that worked on our Airstream, all wonderful people that we enjoyed talking to and getting to know. We are very happy with their work and look forward to working with them in the future