Safelite AutoGlass

Jackie Smith _{on Google}

Mar 31st, 2024

You did a fantastic job replacing my windshield.
Thanks so much

Kent Wilson _{on Google}

Mar 27th, 2024

Very poorly run business, had a lot of problems with our fleet of VA cars, went in yesterday to just inquire about sealing a rock chip and waited 15 minutes at the desk and no one to be found, shouted at a guy in the service area he was very rude, many better places to go here in little Rock

Sherri Ward _{on Google}

Mar 27th, 2024

I scheduled my initial appointment on a Thursday. The earliest available was on Tuesday. On Tuesday a few hours before my appointment, I was contacted that they moved my appointment to a week later because they did not have the glass. Why did they only find out day of that they didnt have the glass.
The following Wednesday, I arrived at 9:30 for my 10:00 appointment. I asked if they were running on schedule and was told they were just a little behind. The technician came to the waiting room at 11:30 to let me know he was just starting and it would be about 2 hours. No notification from the front desk who knew I was waiting and had asked about the timing. Terrible customer service. Your lack of staff is not my problem. Dont over schedule if you cannot meet the expectation AND keep your customers informed. My insurance may be paying for all of the glass except $100, but who is going to reimburse me for the missed work?

Patrick Fisher _{on Google}

Mar 15th, 2024

Unable to get quote over phone, unable to get quote via chat, website does not have my truck as an option. Try having a human available, I have 6 trucks that need windshields, someone else will get them.