Worldwide Auto Glass
-
3200 NW 54th St
Miami, FL 33142 - 786-326-5946
Hours
Chamber Rating
Contact Info
- 786-326-5946
- (305) 635-5443
Questions & Answers
Q What is the phone number for Worldwide Auto Glass?
A The phone number for Worldwide Auto Glass is: 786-326-5946.
Q Where is Worldwide Auto Glass located?
A Worldwide Auto Glass is located at 3200 NW 54th St, Miami, FL 33142
Q What days are Worldwide Auto Glass open?
A Worldwide Auto Glass is open:
Saturday: 8:00 AM - 3:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Q How is Worldwide Auto Glass rated?
A Worldwide Auto Glass has a 4.8 Star Rating from 113 reviewers.
Hours
Ratings and Reviews
Worldwide Auto Glass
Overall Rating
Overall Rating
( 113 Reviews )Monisha Lanier on Google
Karolina Sanchez on Google
The best service in Miami. Only place that had the windshield available same day for my car. Thank you again.
Boriykhon Khayrullaev on Google
Cheap and fast place to change your windshield! I changed my Freightliner Cascadias windshield! Most truck stops takes too long to change it, even Freightliner dealership told me 2 days lol, but this place did it in 1 hour! And they have same day appointments available!
sady martinez on Google
Jonathan Edwards on Google
This place is a total scam. Do not trust them!
I was approached by 2 door to door sales men at my home, claiming to work with Nu Vision auto glass on a Monday. This was unsolicited. One of the salesmen named Alex looked at my windshield and told me that I needed a new one due to de-lamination. Alex also told me that this would be completely covered by my insurance, and that due to Florida state laws I would not be required to pay a deductible. Alex then advised that he would assist me with opening a claim with my insurance and scheduling an appointment to have a technician come to my house to replace my windshield. I asked if they would be able to perform the necessary recalibrations for certain safety features that my vehicle has. They assured me that they were able to do this and it would not be a problem. Alex then claimed that the appointment was set for that Wednesday between 9 AM and 12 PM. That Wednesday morning, I received multiple text messages from different numbers, confirming the appointment between 9 AM and 2 PM. As well as appointment times from 9 AM to 4 PM. Needless to say I was upset because I explicitly told Alex on that Monday that I was not available after 2 PM. I called Alex about this directly and got no answer and then called the customer service number. I explained the situation to a customer service representative. They apologized for the inconvenience and rescheduled the service for that Thursday. Only to call me back 10 minutes later and tell me they did not have a available technician that was certified to do both installation and re-calibration and that recalibration would require an additional appointment. I informed them that this was unacceptable and told them to schedule me an appointment with a technician that was certified in both. Shortly there after I received a phone call from a woman named Lori claiming to be from the corporate office. Lori assured me that she would rectify the situation by personally coordinating with the two technicians and the dispatch to guarantee a service appointment for both installation and re-calibration on Monday morning between 9 AM and 12 PM and told me if there was any issues whatsoever to call her immediately. That Monday morning, I received another barrage of confirmation text messages from various numbers regarding the appointment for both installation and re-calibration between the hours of 9 AM and 12 PM. At 11:30 I received the text message from someone claiming to be the technician advising. He was 50 minutes away. I didnt received another text message at 12:04advising that the technician was 30 minutes away. And then advised whoever was on the other end of that text message that their technician was late. They then advised that they could not be there before that time and installation would take 40 minutes. I didnt asked if they were finally going to be able to install and re-calibrate to which I got a negative response. At that point, I called customer service yet again, and asked to speak to Laurie. After speaking with yet another customer service representative (This one advised that his name was Magic) I was advised that Lori was unavailable but he would do everything he could to solve this problem. After being placed on hold several times for several more minutes, I was again advised that they were unable to perform the recalibration, but could move forward with the installation. Ive been told Magic to cancel my service request altogether, and that I would be taking my business elsewhere after having three days of my time wasted. I didnt contacted my insurance provider, informing them of the situation and advising them any invoices they received from this company are fraudulent as they had performed zero services to my vehicle. My insurance provider then advised me that no claims had been made on my policy whatsoever and that they do not stand anyone door-to-door. They also advised me that any window or windshield repair, was referred to Safelite auto. In short, save yourself time and money, and go to Safelite!
Overall Rating
Overall Rating
( 113 Reviews )Write a Review
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