Organic Solutions

Dawn,before we came to your property we asked you for specific instructions on what you wanted completed. You provided us with an email outlining the services you wanted completed. We followed your instructions and requests. I came and met with your husband once we found that you were not happy. After speaking with your husband, he said that he completely understood why we pruned the way we did based on your emailed instructions. There are many different ways to prune. You can prune for flower productions, you can prune to thin, you can prune for crown reduction, you can prune for crown lifting, you can prune to remove dead wood, you can also hard prune, and various other types. All are acceptable and correct forms or pruning. They all serve a different purpose. The trees in the front yard had been pruned very poorly in the past and were full of water sprouts that had grown into full sized branches. Many branches had been stubbed off and pruned poorly in the past. The picture you posted is from past pruning and not something that we did. I discussed this with your husband while I was onsite. This is the email we received and we pruned based on this email. " We have the gate unlocked. We have the yard pruned regularly, but several of the bushes we know are not being pruned properly.The snowball bush especially needs to be substantially cutback for fresh blooms. The dogwoods and the roses, among others to look their best. Please use your expertise.There are string lights in a few of the bushes so be careful." After speaking with your husband in person he believed the issue was two fold. He believed that the description of work sent to us via email was not very descriptive and that the terminology used in the email was probably not appropriate for the work they wanted completed. We would be happy to discuss this with you further and come to an amicable solution. Thank you.

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