Mercedes House

tom zucosky _{on Google}

Nov 17th, 2021

I have been a tenant of Mercedes House since it first opened in 2011. It is not an understatement to say that this is a very special place. The staff, amenities and building design, plus an up and coming neighborhood, make for a wonderful overall experience. We are always proud to invite guests and share with them our place. Mercedes House naturally attracts friendly residents and we have made lifelong friends here. We consider Mercedes House our home and aren't going anywhere!

Katelyn Collins _{on Google}

Nov 16th, 2021

I've lived here for 8 years (basically since it opened) and I don't think I'll ever move! I absolutely LOVE it here. If I have a maintenance request, it always gets done on the same day I request it.
The staff goes above and beyond. Mariana is so incredibly helpful and responsive anytime my apartment needs attention. She knows every apartment backwards and forwards; she's so knowledgeable, it's incredible.
Darrell needs an award (and a giant raise if his supervisor is reading this!) Because of him, I feel like I have a family member walking the halls. He genuinely cares about the residents' well-being and checks on me every single time I see him in the lobby. He makes me feel super safe and taken care of.
Hope, Tanisha, Sean, Thomas and the entire front desk are exceptional at making me feel at home every time I walk in (even though they often have thousands of deliveries they're sorting through!) Jimmy and Elvin are pros at fixing practically every thing.
The building itself is beautiful, close to EVERYTHING. The Hell's Kitchen neighborhood is one of the best in NYC. I walk out the door and have 100+ amazing restaurants to choose from plus the gorgeous Hudson River Park. I've also made friends with so many Mercedes House residents who have become my closest friends. The amenities are gorgeous and clean. I could go on and on, but I think I've made my point. If you're thinking of the Mercedes House, definitely move in. I absolutely love it and don't ever want to move!

Madeline Martin _{on Google}

Nov 16th, 2021

Mercedes house has been unbelievably accommodating and professional when it comes to arranging leases, coordinating gym memberships, and being an all around fantastic building with amazing staff. Maintenance is super quick and the building is incredibly clean. Also if you get the opportunity to work with Mariana in the leasing office - she is incredible and rest assured you can trust she’ll get the job done and handle business. Would most definitely recommend this building.

N. SpeakSmall _{on Google}

Oct 31st, 2021

I have lived in Mercedes House for about 5 months & have been so pleasantly surprised by the sense of community & level of service. I was worried about uptight people and cold staff, but my experience has been quite the opposite. Everyone is so friendly and the front desk & maintenance team members are all very upbeat & take the time to get to know you. The building is always SUPER clean & well maintained, and you literally cannot hear anything when you’re in your unit (no loud neighbors/ music/ street noise). It’s like a little oasis in the middle of the city! Don’t even get me started on the outdoor pool… it’s a literal game changer! It feels like living in a luxury hotel. 20/10 would recommend to anyone.

Randall Marsden (Randy) _{on Google}

Sep 5th, 2021

Excellent amenities and the most attentive building management and staff I've seen in NYC! Would recommend.