Frankford Tax Professionals
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2424 E York St #327
Philadelphia, PA 19125 - 267-908-4882
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Chamber Rating
Contact Info
- 267-908-4882
Questions & Answers
Q What is the phone number for Frankford Tax Professionals?
A The phone number for Frankford Tax Professionals is: 267-908-4882.
Q Where is Frankford Tax Professionals located?
A Frankford Tax Professionals is located at 2424 E York St #327, Philadelphia, PA 19125
Q How big is Frankford Tax Professionals?
A Frankford Tax Professionals employs approximately 20+ people.
Q What days are Frankford Tax Professionals open?
A Frankford Tax Professionals is open:
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Q How is Frankford Tax Professionals rated?
A Frankford Tax Professionals has a 3.3 Star Rating from 21 reviewers.
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Ratings and Reviews
Frankford Tax Professionals
Overall Rating
Overall Rating
( 21 Reviews )Dennis Teperman on Google
Ghosted right before the tax deadline. Do not recommend
Ayman Andrews on Google
Terrible communicators. They ghosted us after submitting personal tax documents well in advance, forcing us to file an extension and pay a fee/penalty for missing the deadline.
Justin Angle on Google
Really nasty people. One of their partners actually singled me out on a Facebook post and was extremely nasty towards me because he didnt agree with an opinion I had. How can the public trust you when your partners are being extremely inappropriate like this? Please have better HR standards. This is not acceptable, especially because I did nothing to provoke him.
Andrew Howley on Google
Pending...
Suril Sanghvi on Google
I have been a client of Frankford Tax for three years, but unfortunately, I will not be utilizing their services anymore. Initially, they performed adequately, with decent communication and timely completion of the job.
However, this tax filing season proved to be quite different. I promptly submitted all my tax documents at the end of February, and I was informed of their three-week turnaround time. In early April, after not hearing from them, I reached out for an update, and followed up again a week later. It took leaving a phone message for them to respond the next day. After paying the invoice and providing them with the necessary information, I did not receive any communication for nearly three weeks, well past the tax filing deadline, despite multiple emails and numerous phone calls on my part. In frustration, I disputed the invoice I had previously paid, as I had no confirmation that they had filed my taxes or an extension. All I needed was a simple acknowledgment that they had filed for an extension and would reach out when they were ready. Instead, I was left with no choice but to take more extreme measures. It was only when they realized I had disputed the payment that they bothered to email me and inquire about it. Even after explaining my reasons, they offered no apology or recognition of their unprofessional behavior and failure to communicate adequately. Adding insult to injury, they had the audacity to charge me an additional $50 for the dispute.
At this point, it became evident that Frankford Tax lacks integrity and does not prioritize good customer service. I reluctantly paid the additional fee, fearing further complications and additional charges due to their lack of civility and maturity. All I wanted was to sever ties with them.
While I understand that accountants are busy during tax season, if they are unable to effectively communicate with their clients, they should not take on new ones. At the very least, a simple one-sentence email to update me on the status would have sufficed. Unfortunately, it appears that I am not the only one who has had a negative experience with this firm, which is truly unfortunate.
Overall Rating
Overall Rating
( 21 Reviews )Write a Review
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