The UPS Store

Ms. Fowler _{on Google}

Apr 2nd, 2024

Ower works hard.

Sheila Moore _{on Google}

Mar 26th, 2024

do better UPS

Daniel Rodriguez _{on Google}

Feb 15th, 2024

Dont go this location
Indian people working there are stealing customers info and later on scamming you by phone

Tiffany Felton _{on Google}

Jan 26th, 2024

Idk how so many people have had bad experiences here. Every time I've been, there, they are friendly as can be. I sell lots of things online, so I am frequently there. They are always friendly, professional, and extremely fast. The line could have 10 people, and I'd still be in and out in under five minutes. I love using them. They've never lost or misplaced any of my packages.

Tierra Gleghorn _{on Google}

Mar 20th, 2024

I go to this location when necessary for amazon returns. Today, I went in to return an elliptical machine ,initially requesting pickup with a box charge of $12.99. I cancelled through amazon but Ups still arrived. I missed the pickup so I decided to take it in store myself on this same day as amazon instruction says they can charge for a box,if they have one in the needed size. I was hoping not to get the rude young lady as I've returned an amazon item here before and never forgot how rude and nasty her attitude and facial expressions were . Not thinking,I carried this heavy base and parts inside a (clear tote) before going inside to inquire about a box size. Another customer helped me carry them up to the counter and the rudeness was instant!! Without checking for a size ,she(fair skinned black young lady,bun hairstyle) said they didn't have the box size,while shaking her head NO.I expressed to her while she was looking at the parts that amazon said they could charge me for a box,she wasn't listening at all and shook her head NO throughout my entire attempt to communicate effectively with her,something she isn't capable of doing while dealing with the public ,her job! I said I missed pickup and she said "You shoulda had them pick it up" . I told her I saw Ups on my ring cam with labels & no box so I decided to come in. She said "they don't bring boxes" rudely! If they don't bring boxes for pickup then why is it being suggested to me that I use this route for a return package? I would still be charged for a box that the driver wouldn't have on hand,wouldn't he then have to go to the store with the item unboxed until they packaged it and took it from my amazon refund amount? Its the same as coming to the store to dropoff the item without a box,then being charged for one in store. I showed her the blank slip left on my door on case she needed it concerning my return before scanning my barcode(which never happened I assume due to unavailable box size )Her response was "You have something else coming" as If Im not responsible enough to know If I have a package coming from Ups,I assume she thought I was rich enough to order items and forget about them, outside of my return info/items also when I use utilize the mobile app.I do not have any package or letter coming from Ups! She then decided to check for size after checking the elliptical/parts,stating a price of &14.99 but still no available box. When she did communicate it was rude,aggressive and very disrespectful!! Speaking to an adult in the manner you would a child. She suggested that I go to home depot ,even the suggestion was rude. She seemed to just want to be done with my return situation completely and she didn't hide her disdain and the room was full of customers.Holding no level of professionslism whatsoever!! I chose the high road and ignored the nastiness but Im tired of dealing with her and her bad attitude when I go to this location!! Im curious to know why she still has active employment at this business?!?!???? She nakes the entire Ups store look and feel horrible(her energy is terrible) as others I've deslt with in the past when I've come to this location were courteous. Im dissppointed that Ups has this type of "Customer Service" in their store.