Xfinity Store by Comcast
-
616 East 400 South
Salt Lake City, Utah 84102 - (800) 934-6489
- Website
Hours
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast?
A The phone number for Xfinity Store by Comcast is: (800) 934-6489.
Q Where is Xfinity Store by Comcast located?
A Xfinity Store by Comcast is located at 616 East 400 South, Salt Lake City, Utah 84102
Q What is the internet address for Xfinity Store by Comcast?
A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/ut/salt-lake-city/616-east-400-south.html
Q How big is Xfinity Store by Comcast?
A Xfinity Store by Comcast employs approximately 20+ people.
Q What days are Xfinity Store by Comcast open?
A Xfinity Store by Comcast is open:
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: Closed
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Q How is Xfinity Store by Comcast rated?
A Xfinity Store by Comcast has a 3.5 Star Rating from 386 reviewers.
Hours
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Ratings and Reviews
Xfinity Store by Comcast
Overall Rating
Overall Rating
( 386 Reviews )Michael Paul on Google
Always helpful when asked questions.
Richard Ross on Google
I move my mobile service from them I wasn't getting good service and my bill was always crazy it took two or three times to go in and have it corrected and they were wrong and now they're paying me back at what my monthly fee would be.
mang uk on Google
Quote Yesterday on Google
Ive had good, normal experiences here too, but this one was just awful. It's been a month and I'm still thinking about this experience. A whole month.
I don't know the name of the guy who "helped" me, but he was useless and made me feel bad. I went in about a $5 overcharge and he basically blamed me and then told me that it doesn't matter if I do everything to qualify for the discount that I've been getting, they can raise my charge by $5 a month and I just have to live with it unless the system decides to change it back "in a couple of months". I also wanted to change the date my bill is automatically paid and was told to "just do it yourself online". This guy did NOTHING. And then after refusing to help me at all, he HANDED ME A FLYER AND TRIED TO CONVINCE ME TO GET THEIR PHONE PLAN TOO. It was so awkward how he did it too. Frankly, the idea of paying xfinity another dime makes me sick because it eventually goes to pay that jerkface who talked down to me, justified STEALING, refused to help, and then tried to solicit me.
It was the worst customer service experience that I've had in a while. I felt so embarrassed and mocked. I'm still angry and hurt a month later and I'm dreading going back in because I was overcharged this month too and it says I'm supposed to be charged the extra $5 next month also. This whole thing makes me want to cry with indignation.
Kitty
Kaylie Kamalu on Google
I wish i could give a zero. For YEARS, every single customer service experience Ive had has made me want to pluck my own eyes out!!! It took me 2 hours to cancel my services with Xfinity. After calling and NOT being able to connect to an Agent i was forced to a live chat. I was still talking to a robot and finally transferred to chat agent where i was transferred two more times. Then without warning that agent put me on a hold to connect with a live agent where i waited another half hour. FINALLY after being connected i was told they sent me to the wrong place and was transferred another two times. Durning this time i had to go through the verification process FIVE TIMES. Every single person promised they could help me but then they couldnt and transferred me to the wrong place. JUST TO SIMPLY CANCEL MY ACCOUNT. Its extremely frustrating that there are not more competitors in this area and we are forced to deal with such disastrous service.
Overall Rating
Overall Rating
( 386 Reviews )Write a Review
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