ADP Salt Lake City

Dori Bergdorf _{on Google}

Sep 28th, 2021

We have been trying to amend some tax documents for a month now. My payroll person has tried every avenue of contacting someone for help and she is told they can’t help or they yell at her until she is in tears; this is after she’s waited a minimum of 40 minutes on hold on each call. We changed to ADP because we were promised individualized assistance. That is not at all what we are getting. Looking for a new company immediately!

Matt Beckstead _{on Google}

Aug 26th, 2021

I worked for ADP from 2005-2010, AND 2011-2015. However, I was laid off not once, but twice. When I started in 2005 I loved it. High morale. Great opportunity for movement. Great people to work with. As I write this it is mid January 2020. This means Open Enrollment has completed, and layoffs will begin. ANYONE who has been through an Open Enrollment can appreciate the horrible timing for layoffs this is....as if layoffs were ever good timing. It is a shame how many people have already been laid off and will be laid off. Too many jobs being sent overseas and high attrition have doomed this once great company.

David Briggs _{on Google}

Jan 6th, 2021

CUSTOMER SERVICE IS HORRIBLE!!! They have a strong sale department. If you call your "local rep" you can get right to them. Heaven forbid you have a question about your payroll. Wether it's a question on a IRS paper you got or anything about your payroll that isn't about sales. The "local rep" can help at all unless your are referring someone. They tell you to call the customer service line. I waited for 5 hours for someone to call me back. When they finally did it was still the automated system and then I got disconnected.

Zaehler family gamers _{on Google}

Jul 31st, 2020

Never ever use them. They loose information and are unhelpful. They transfer calls to India and won’t solve any problems. Not a company to ever use for payroll.