Niko Nails
-
840 Willow St
San Jose, CA 95125 - (408) 289-1429
Hours
Chamber Rating
Contact Info
- (408) 289-1429
Questions & Answers
Q What is the phone number for Niko Nails?
A The phone number for Niko Nails is: (408) 289-1429.
Q Where is Niko Nails located?
A Niko Nails is located at 840 Willow St, San Jose, CA 95125
Q What days are Niko Nails open?
A Niko Nails is open:
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 7:00 PM
Tuesday: 9:30 AM - 7:00 PM
Wednesday: 9:30 AM - 9:30 AM
Q How is Niko Nails rated?
A Niko Nails has a 3.3 Star Rating from 41 reviewers.
Hours
Ratings and Reviews
Niko Nails
Overall Rating
Overall Rating
( 41 Reviews )Veronica Lopez on Google
Please do not go there horrible Customer service the lady that sits up front has horrible customer service it's totally overprised .To top It off they Overbooked appointments for the same time make you wait for hours and don't even care to apologize or make corrections. I had a terrible experience I will never ever go back again do not go there.
Sheree Faggioni on Google
Dont make an appointment its a joke they are never the time u schedule u can be waiting for a good 30 minutes or so if u lucky
Yadira Solis on Google
Kenia Navarrete on Google
Alley on Google
So much to say about Niko Nails. First of all, they do beautiful work. You can bring a design and their artists will be able to match it perfectly. With that being said, this place has zero customer service. So many things to list. Lets start with the appointment system: you'll call for an appointment, which they'll take and confirm with you. When you show up for the appointment they do not greet you, look up from the work their doing, or even just acknowledge you, you'll stand there for minutes before greeted. When they do acknowledge you they have 'no record' or your name for the appointment, and are told to come back another day. IF they do acknowledge your appointment you will sit and wait for 30 minutes waiting. -I simply don't understand the point of appointments if we are still waiting this amount of time. I once called to confirm my appointment, and was hung up on 3 times. Unfortunately this has happened to me a few times, I chalked it up to them being busy. Secondly, man are they rough. They will cut your cuticles over and over, if you complain they will ignore you with an eye roll. Thirdly, THEY DO NOT CLEAN ANYTHING!!! I watched technicians use the same cutters from one client to the next with not sanitizing it. Fourth, they are over charging. Plain and simple. What once was $75 (including tip) is now $100+ for the same service, same design, same length. I used to love getting my nails done, and now I do them at home. The owner Niko literally does not care at all about the clients who fill her shop and pay the excess amount she charges. Service: Acrylic nails
Overall Rating
Overall Rating
( 41 Reviews )Write a Review
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