Mitchel Plumbing undertook a fairly large commercial development on an old building in Tacoma, needing complex solutions including a new water meter and an entirely new service, floor sinks and a grease interceptor, new bathrooms, and a brand new gas service and piping. Honestly, they've been the most important construction partner on our multifaceted project and they've been fantastic, across the board, for this small businessperson. Can't recommend Charly, Kevin, Robin and team highly enough. We'll work with them every opportunity we get and recommend you do same.
Business Response on GoogleDec 17th, 2023
Thank you very much for yhe very positive review.We've enjoyed serving you and looking forward to any future endeavors.
D Ehler on Google
Updated review. They installed a new outside faucet, the piping broke and flooded the basement. Attempted to have this repaired by Mitchel, but was left dangling, and after several weeks of telephone tag, employed another company to fix the mess - at considerable additional cost. I think its important to look after customers and repair your work if required.
Kent Bolden on Google
Charlie came out to look at what was needed to replace our hot & cold water controls in our shower. He said it was an older Price Pfister setup, and that he would order the parts and be back in about 2 weeks to install them. After 2 weeks Charlie ghosted us too! I called the office, they said they'd need to talk to him to see what was going on, then no one ever called us back. I see from other reviews that this has happened before. How unprofessional and rude. Maybe its time to just close-up shop and retire if you're not going to take care of customers?
Business Response on GoogleAug 20th, 2022
Oops.... Sorry, we're a small company, and difficult times.I won't make any excuses, just fell off my radar.Maybe you should try one of the bigger companies like SouthWest Plumbing or Hart's Plumbing.Again sorry for the inconvenience.Charly
Dan Sanchez Realtor on Google
After spending an hour with Charlie in my house going over a bathroom remodel -he said he would have an estimate in a week. He totally ghosted us! His office manager said she had talked with him in a week and had no clue if or when he was ever going to respond! We had to cancel our plans for adding a shower since we had a time crunch.
Chase Shipman on Google
Didnt use their services but one of their employees helped me out tremendously when my car needed a jump. I didnt get his name sadly. He stayed in the heat and did a what he could to help.
Business Response on GoogleFeb 28th, 2022
Thanks for the positive review, hopefully we can be of plumbing assistance to you in the future
