Texas Roadhouse

We should've read the sign when the buns arrived nearly burnt. Should've cut our losses. But no... Salad served on an almost cracked clean through bowl. Beef tips were tough!! These should melt in your mouth... not melt calories in trying to chew them well enough to swallow. (Not that I don't welcome a good workout...) and SALTY! The gravy was sooooo salty and I'm a salt fiend! So, none is conducting quality assurance. Manager removed my meal off the bill but that doesn't earn him any stars. It was simply the right thing to do. Restaurant is too noisy (poor acoustics), too cold (to rush diners out sooner?) And too.... well... you pick something after you go...if you go. Parking: Vast parking lot. Ada parking readily available.
Apr 7th, 2024

went to Texas Roadhouse for my sister's birthday dinner 04/05/2024 the reservations were set for 5:45pm we were not seated until 6:50 it was 15 guest we had two different servers 8 of us got quick service while 7 of us didn't get our food till almost 9pm I ordered a top shelf lit drink that tasted like a wild cherry pepsi I wanted to return the drink and get something else the manager stated that even tho i did not want the drink I would still have to pay for it alcohol is final sale in his words " I can't put it back in the bottle and sell it so no returns' he was very nonchalant unorganized and rude people who came in after us got their food and were done and we were still waiting by the time our food came out I was over it I paid for my non returnable drink that I did not drink and sent my food back 5 of the orders was wrong and had to be sent back the manager walked around asking other tables how was their service but never came back to ours after the dispute about the drink the customer service from the manager to us was poor our server did what she could to the best of her ability but the overhead is ridiculous I will never eat there again after sending my plate back and getting it taken off my check I went right over to Longhorns were I got in was seated and served In a timely fashion and with no hesitation of great service Texas Roadhouse SUCKS
Apr 7th, 2024

Apr 6th, 2024

Apr 6th, 2024

Apr 5th, 2024