Don's Carpet One Floor & Home

I bought grout, tile and plumbing system from them. When I gave Jesse my measurements for my tile, he encouraged me to buy extra so tht I would have some tile if I needed it. When I finished my tile, I had 3 full boxes of extra tile. When I called Jessie to return the extra grout and tile, he informed me they do not take returns. I informed him tht I was not informed of tht nor was it on my receipt. He eventually took the grout back but not the tile. I will never buy flooring from Dons Carpet again!!!!! They are very unprofessional!!!
Dec 22nd, 2021

Jesse was a great communicator and was quick to bring samples by and give a quote. Installation went quickly and professionally! It’s great to have new carpet in our upstairs.
Oct 24th, 2021

I recently purchased new flooring (LVP) for my entire home and a custom kitchen island and could not be happier!! I worked with Khristy at the Vestavia location. Her communication is outstanding. The flooring is absolutely stunning. The island turned out exactly how I envisioned it. Khristy coordinated with all of the different vendors and designers to make the process smooth and seamless for me. Excited for future projects!
Jul 29th, 2021

This was the worst experience I have ever had. I was so angry that I cant even remember the lady's name. She was very rude, condescending , and told us that this store was not for us and we could shop better at home depot or lowes!!!!! She proceeded to tell us that "SHE" has never personally shopped there. Let's just say, I would have slapped her if I could have gotten away with it. Forntunately , I'm the bigger person and we politely said thank you and walked away.
Oct 25th, 2020

The absolute worst!!!!
Oct 20th, 2020