Just Brakes

Sep 1st, 2021

Showed up to my scheduled appointment at 8:00 AM for an oil change this morning. It was 8:00 AM and doors in the shop were still not opened. The tech then came to the front and unlocked the door and me and another customer were just waiting there thinking he would open it. After this, I checked in and the tech said it would be a few hours for an oil change. It was just him in the shop. I asked if there were any other employees working and he said It was just him and he had to service another car first. I decided to just leave and not wait a “few hours” for an oil change. It was a waste of my time to come here. I hope this location finds a better team and management. I’m disappointed. First time coming here and last time. I’ll be getting an oil change somewhere else.
Aug 18th, 2021

Made an appt at 830. I’ve been here over an hour and the tech said it’ll be several more.. for an oil change. One tech on duty, no manager in sight and another customer says they’re never here. This wouldn’t fly at the other Pep Boys that I used before I moved. The poor tech is trying his best but there’s no way one guy can do all of this. He needs a raise and a better manager. I can’t believe pep boys would allow this.
Aug 9th, 2021

Very professional and very clean restrooms and very great looking people
Jul 20th, 2021

Made a appointment online to get a transmission flush on july 18 and my appointment was the 22nd. I get there and they tell me they dont do that there. My question is why did you accept the appointment for that particular service if you dont offer it. Will never go there again. I knew I should have went to sun devil auto.
Jul 3rd, 2021