Alterra Apartments

Walls and windows are too thin and the hot tubs are either not hot or locked.
Mar 31st, 2024

I really do like the staff here and theyve been very helpful with us. However, I am disappointed in the amenities. The water is shut off consistently and the laundry rooms become shut down almost every week. The east laundry room does not dry clothes fully and even after 100 minutes of drying on high heat and a normal sized load, our clothing remained wet. (This happens every time) Those dryers also char anything that is fuzzy material such as socks, blankets, sweatshirts and they are no longer of good quality. No other dryer has done this to my clothing, and the facilities are also really dusty and dirty which poses a health and fire hazard. When it rains, mildew gathers on the windows and there have also been issues with thin walls. Im grateful for the place to live and think its a good first apartment but beyond that I cant recommend it.
Mar 22nd, 2024

Alterra Apartments presents a masterclass in mismanagement and customer service comedy. Their handling of basic tasks is so appalling it borders on art. The incessant barrage of emails from the management could be considered harassment if they weren't so pitifully inept at addressing actual concerns. Laughable doesn't begin to cover their attempts at customer service; it's as if they're pioneering a new genre of tragedy. The facilities are a joke, with not a single month passing without something breaking down. Imagine the audacity of limiting an entire complex to one functioning laundry room, then taking months to address the issue as if it were a rare artifact requiring delicate restoration. To add insult to injury, they have the gall to hike up the rent without any justification, as if living in a half-functional complex is a privilege. In summary, Alterra Apartments excels at being a textbook example of how not to run a living community. This is a contracting inspectors nightmare with the straight lines and right angles being merely a suggestion in its building process. PLEASE do yourself and loved ones a favor and choose elsewhere.
Mar 19th, 2024

Love it mane
Mar 18th, 2024

That Amber gal is so nice! She made my visit comfortable and great! 10/10
Mar 17th, 2024