Avis Car Rental

March, 2024 LA Airport: Check-in process was AWFUL!! The office was VERY unorganized with unfriendly employees. It took 2-1/2 hours to pick up a car that was already paid for. I was charged with optional services that I did not request. **Upside; check-in was PERFECT and my car was very clean and ran well. ** 4/9/2024 Avis Car Rental reached out to me regarding my first comments. They clearly explained their position regarding the charges and as a gesture of goodwill, offered to split the cost of of the final invoice charges. I was very impressed by their offer!! Thank you Avis ;)
Apr 8th, 2024

They charge you 125 dollars because they say the car was dirty. However, they do not tell you this at the time of receipt, they do not demand it when they deliver it to you, requiring you to fill the tank. A fraud
Apr 7th, 2024

Shuttle from airport took forever to come, while Hertz, Budget and all other shuttles whizzed by. Not sure what was going on, but after 20min two bases arrived.
Apr 7th, 2024

Horrendous lines at LAX. Very few desk agents available when I arrived. I waited 90 minutes to get to the front of the line. The agent I worked with was barely polite, and the vehicle I received had an expired registration. That being said, my vehicle was very comfortable, and very a very smooth drive during my entire trip.
Apr 7th, 2024

The car is very good, recent, clean, only a few km. Easy pick-up and return. To recommend.
Apr 7th, 2024