Nestled in the heart of San Diego, Pacific View Inn is home to some of the best sunsets on the west coast. Enjoy all that San Diego has to offer; from beachfront lounging on Pacific Beach to soaking up the infamous nightlife in the Gas Lamp District. Visit us at www.pacificviewinn.com
Stayed here a few weeks ago. Room was clean, friendly staff, and great location. I traveled solo and didn't spend much time in the room so didn't need anything fancy
Sara Naoura on Google
I'm not one to leave bad reviews but I highly suggest you don't stay here. I didn't find the need to complain to the front desk staff because clearly they don't get paid enough to care much for my opinion. It started out exciting actually, and took a turn pretty quickly. I was on a work trip from LA and on my way over I noticed via text I was "Guest of the Day". I've never gotten any sort of special treatment at hotel stays so I was feeling pretty special. I had left a memo via booking that if it were possible to check in early that would be great. I received an additional email saying that I had good news and that I could check in a bit early. So I call on my way in, express my excitement and ask how early I can check in..the sales associate went back and forth with confusion and said 2pm but that I would have to pay a $15 dollar fee. I brushed it off and was like it's fine, i'm the "guest of the day" i'm sure theres some sort of sweet accommodation waiting for me. I arrive and to my dismay there is no parking-- I ask the front desk if my room is ready and the sales associate said it wasn't ready and that it will now be ready around 2:30pm -- alright no rush, no problem. I asked what the perks of being "Guest of Day" entailed and she said "we put snacks in your room". Cool, I love snacks. Since it's now at 2:30, do I still have to pay? No she said. Dope-- parking? You have to find street parking. You also have to reserve ahead of time for parking (I found out later they only have 4 spots total). I was trying to understand why things were the way they were and one of the girls kind of snapped at me and said theres 26 rooms and limited staff to clean. Dope lady, I wasn't trying to complain...which I said. Look, I totally get it-- I've been in the customer service industry, I still am...you don't get paid enough to care and you're probably treated pretty poorly over things you can't control...but have some empathy for people who are kind to you. I did not snap or complain or fuss-- It was all just a bit comical. What is this spirit airlines? I have to pay for everything extra? Also, what do I get for being guest of the day? A bag of lays chips and an aquafina water bottle. Do better..there couldv'e been free parking or a coffee on us, or an early check in...THAT makes sense. I get to my room and it is DOWSED in lysol - the smell was so bad I was just inhaling fumes the whole stay. Now I felt like I couldn't say anything because what would they do anyway? It really sucked. They close at 10pm and there is no security whatsoever. There was a creepy guy lingering IN FRONT OF MY DOOR for 2 hours yelling into his cell phone in a different language and it freaked me the hell out. At LEAST, they should have some sort of security. It was all just very terrible and it wasn't enjoyable whatsoever. I'm really looking forward to the "Thank you for your feedback." response I'll get to this post. Again-- this is in no way shape or form targetting the staff -- but the owner should know and if he/she cares enough would make some changes to better their business. Thanks for coming to my ted talk.
Brook March on Google
Stay anywhere else.
Ashliegh Woolison on Google
We arrived on the day of our intended four-night stay and were pleased to find that Pacific View Inn had availability and could accommodate us. The hotel was very clean and we received excellent service throughout our stay.
Richard Harris on Google
Absolutely horrible service. I will never stay at this hotel again. I travel a lot and stay in many hotels. I try not to leave bad reviews because I understand how this can harm an establishments business. Their staff was indifferent, rude, uncaring that we were having a problem with our booking, unwavering, and had zero desire to help when it could have been so easy. Trying to get somebody to help with our booking was a total waste of time and a wild goose chase. It's too bad that I have to leave one star. I wouldn't have even left them that. I booked a room for multiple nights and as soon as I paid I realized that I didnt check if they were pet friendly which they are not. I immediately picked up the phone to cancel and they still charged me the entire amount with no recourse. I'm not even staying there and I called them the second I reserved my room without success. This is robbery.
