Carter Estate Winery and Resort

Mar 23rd, 2024

Beautiful large open rooms. Comfortable mattress, amazing jet tub with large walk in shower. French doors that open up to the vineyards allowing for a beautiful view of the sun rise. Friendly staff, awesome wine tasting room, Andre the wine bar host was excellent! Can't wait to be back again!
Mar 8th, 2024

After spending so much money to stay here, I was not at all impressed. It was all just average, down to the gross continental breakfast that I wouldn't even call breakfast. Had to pay and order breakfast which was false advertisement on their prices. Then got a surprise resort fee of $34 a night on my bill that I was unaware of and considering it was winter and couldn't use the pool anyway. Hilarious. My biggest complaint and why I'm writing this is that I was still charged a $65 fee for the charcuterie board and wine that I ordered but canceled. I even got a call from the kitchen the day before my trip asking why I canceled it. I called inquiring about the charge and was told a kitchen supervisor would call me to confirm that it was never delivered. Never received a call back. Then I chatted with an agent a couple days later and was promised I would receive a phone call and yet never did. The charge is still on my card and I'm very upset about this. Very poor customer service.
Feb 24th, 2024

Feb 19th, 2024

Feb 7th, 2024