Budget Truck Rental

The employer is beyond rude. If u don't like ur job the dude quit!! Poorest customer service I have ever experienced in my life!! Vehicles are trash!! I had to delay my trip because one car would shake really bad when coming to a stop. Took back and got another 1. Second car, tires bald and had a side wall tire puncture. I have children. He didn't care about safety or my children's.
Jun 16th, 2022

They told me over the phone they'd rent to me for $360. When I got there the price jumped to 610$ but they promised to refund me 200$ if I returned early. So two days later, and I was to have it for three, I returned it and they charged me 920$. They told me it was because of the mileage. At that point I may as well have gotten Uhaul and movers. I busted my back side to get it back in a timely manner and they screwed me. This service is trash.
May 12th, 2020

My rental doubled in cost because they require insurance and if you decline, you better know all of the ins, outs, and exact details of your insurance because there's 20 questions on paper about how and why your insurance isn't good enough to cover their truck. Truck rental - $260. Insurance - $192. That being said, the truck was decent and I'm grateful it made it over the grapevine and the entirety of 390 miles
May 14th, 2019

Rude and hostile. Treats customers like the enemy rather than working with them. I have a feeling most bad vibes can be avoided if either the customer resolves things or if the owner would be a little more polite.
Oct 20th, 2018

Booked a truck for military move, when arrived saw our truck driving away and the guy said he didnt have any trucks anymore. Sold it under us, worst service ever.
Mar 4th, 2018