Miracle Tire & Total Car Care, Inc.

Mar 30th, 2024

When it comes to tire service these guys are the best in town. I worked with G and he was very knowledgeable about what tires were needed for my 22 challenger. He quickly rounded up the specific size that I needed and was very good at communicating when they would be in and the cost. Then comes the day to get them installed and it felt like I was a nascar driver with the speed and precision that my tires were changed out for fresh rubber to get back to racing. Thanks again G I'll be back
Mar 29th, 2024

Brad and the team are great!
Mar 29th, 2024

Tire Choice was recommended to me and I'm so thankful it was .I had an alternator going out , 500 miles from home .Brad and the crew did an amazing job of getting me back on the road quickly . Excellent service !
Mar 27th, 2024

I have never been treated so poorly as I was today at Tire Choice Auto Service Center on Glenwood Ave. in Boise, Idaho. When I purchased tires online, it gave me the option to have them shipped to one of their three locations in the area for installation. I picked a location and a service time. After arriving, they installed my tires and informed me my car was ready. Upon leaving and driving through the parking lot, I could hear my rear tires rubbing. Turns out they were rubbing on the frame of the car, so I went right back. I informed the kid at the counter, who referred to the tech who had been running the front counter throughout the morning, and who had mounted my new tires on my car. The tech said, "Sorry, we can't help you." I said, but they are rubbing, I can't drive anywhere. He just shrugged me off. I asked him if they mounted up okay, to which he said yes. After pleading with them and trying to get them to understand that I was immobile at this point, they said I could call Wheels Plus in Meridian for wheel spacers, to which I did. The very nice gentleman at Wheels Plus asked me to have Tire Choice inform him what size of spacer I needeed, to which they again just shrugged their shoulders at me and said sorry, we can not help you. At this point I wanted to ask why I was being treated this way? Instead, I said look guys, I can't drive anywhere now, or it is either going to ruin the tires or my car itself, and I asked to speak with a boss. No one came out from the back to talk to me, instead, the young kid at the front said that they could put my original tires back on for $35 a wheel. After initially agreeing to go forward with this plan, I said you know what, just give me back my original tires and I will go around the corner to Discount Tire, since it was so close & I could not now drive any sort of distance. And I am so glad that I did leave Tire Choice Auto and go over to Discount Tire on State Street. Javier there was so helpful and receptive to my concerns, that I wound up spending another $630 at their store for aftermarket wheels with a larger offset, and I was out of there same day. So in summary, I do not recommend Tire Choice Auto Service Center on Glenwood Avenue to any of my friends, family or personal acquaintances. I still can not get over the way I was treated there today. And the kid up front was visibly so inexperienced that he could not help me out in any way, even going as far as telling me that my take-off tires were already loaded in my vehicle, as they were not, and I had to go back in and ask for them a second time. My gut feeling is that the tech was put off that I had purchased the tires elsewhere, and acted taken back that I wanted to keep my original tires, as well; even though I paid Tire Choice a service and disposal fee up front. If they do not like the arrangement, then why contract with these tire websites in the first place. I will never sign up to be treated as poorly as i was today by someone such as the unprofessional men who were in charge on March 21, 2024. In my 50 years, it was truly up there with anything I have ever experienced in life, beyond belief, for mistreatment without explanation.
Mar 25th, 2024