Halloween City

May 4th, 2020

Everything 50% off!!
Jan 3rd, 2020

(Translated by Google) Very expensive (Original) Muy costoso
May 29th, 2019

May 12th, 2019

Having never visited Halloween City, I was unaware of their 7 day return policy. Even if the item were to be returned within 7 days, it cannot be accepted if it has already been opened, even though every sealed costume in the store was already open. I was never informed about the 7 day return policy by any associate. While other Halloween stores have similar policies, they make it a point to inform their customers by posting signs or verbally informing them at checkout (Spirit in particular, which as a 14 day return policy, which is much more reasonable considering many people purchase costumes in advance). When attempting to return the costume, I was told it was past the seven day return limit. I explained to the associate at the register that I was never informed about the return policy, and he pointed to an index card sized sign way behind the counter with the return policy printed. If you are looking to purchase a costume ahead of time to avoid risking it selling out, you are better of going to any other Halloween specialty store.
Jul 7th, 2019