TrueTest Labs

All around incompetent. I do not recommend this business to anyone for any reason. In fact, while I was there, the man who worked in the office was on the phone trying to fix an error he made. I come to find out there was an error made on my visit as well, which affected my employment. Evidently, mistakes are the norm here.
Feb 5th, 2023

Great service
Jan 6th, 2023

Cheap
Dec 27th, 2022

Poor customer service. He told me we do only by appointment. I asked "what's the hour of operation? What time you guys open and until what time it will be open?" He was like I can't tell you that. It's our secret lol what? The only reason I asked I didn't know store address so I couldn't check. Otherwise I wouldn't waste my time. If you guys ever care, hire someone that doesn't have an attitude in customer service.
Dec 24th, 2022

I had a pre-employment drug test and was told to specifically go here. I called and schedule an 11:30am appointment. I arrive at 11:27am. I did not get called back until 12:10pm. The only employee here proceeded to tell the 3 additional people waiting in front of me that the previous person had 4 tests to complete. Why wouldnt you book that individual into 4 appointment slots then? This isnt a doctors office. I shouldnt have to wait almost 45 minutes to pee in a cup. The bathroom was filthy. There was no soap to wash my hands after providing the sample and the employee was rushing me because in 5 minutes he was going to lunch. Do not go here if you dont have to!
Sep 13th, 2022