El Aguila Restaurant

Evelyn Culque _{on Google}

Apr 24th, 2018

Horrible experience! I usually do not write a review, but I was so annoyed with the level of customer service at this place. If I could rate no stars, I would have. The steak was burnt. My husband 's fajita was given last and received few pieces of steak. When I asked why he received so little, the waitress said that is how the cook measures it. On his plate, there were pieces of chicken, so it seemed that they just took off stuff from another plate. Also, my husband asked for extra salsa for the chips, the waitress said no. He was sick and did not want to spread his germ with the rest of our party. Even if he was not sick, she should not have said no. We ordered drinks and some of us did not even get them. We had two waitresses and still terrible service. They tried to charge my cousin for a flat soda. When this was addressed with the waitress, she replied "everyone is drinking the soda." She was arguing with my cousin. I did not see any manager around.