Budget Car Rental

Budget Car Rental

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
9:00 AM - 1:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.7 - (57 reviews)
29
11
1
2
14

About
Budget Car Rental

Budget Car Rental Springfield operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Contact Info

Questions & Answers

Q What is the phone number for Budget Car Rental?

A The phone number for Budget Car Rental is: (413) 788-6490.


Q Where is Budget Car Rental located?

A Budget Car Rental is located at 100 Congress Street, Springfield, MA 01104


Q What is the internet address for Budget Car Rental?

A The website (URL) for Budget Car Rental is: https://www.budget.com/en/locations/us/ma/springfield/s9m


Q What days are Budget Car Rental open?

A Budget Car Rental is open:
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: 9:00 AM - 1:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM


Q How is Budget Car Rental rated?

A Budget Car Rental has a 3.7 Star Rating from 57 reviewers.

Ratings and Reviews
Budget Car Rental

Overall Rating

Overall Rating
( 57 Reviews )
29
11
1
2
14
Write a Review

LESLIE CHAVEZ on Google

image They overcharged and lie. I'll never use them again.

Business Response on Google Feb 16th, 2024
I'm sorry for the trouble you've experienced with your rental. If you contact us at [email protected] and please provide me with the reservation/rental agreement number, so we can look into this. Please reference in your subject line case 758820. We look forward to resolving your issue. Carter

Kathy DeLucia on Google

image Convenient location for train travel. Friendly staff and very efficient.

Business Response on Google Jan 25th, 2024
👋🏾 Kathy! We're glad to know that we provided 5⭐ service! Thank you for riding with us 🤩! ~HP

Unanimous One on Google

image Hello Paul, I comprehend your role as the franchise owner here, but it doesn't justify communicating with customers in a condescending and indifferent manner. Your approach during my visit was unpleasant, with a refusal to answer simple questions and an almost combative attitude. If I hadn't been pressed for time, I might have opted for the enterprise down the street. It's advisable to enhance your customer service skills, as this doesn't appear to be the first instance of it being brought to attention.

Business Response on Google Jan 23rd, 2024
Unanimous We are sorry to hear your experience with us has been less than positive. So the matter can be investigated, please email us at [email protected] with additional details. Be sure to provide your reservation # and in the subject line reference case #735690~Autumn~

debra hunter on Google

image And they did it again! I posted the below review prior to my last rental. This time I had the dates wrong on my reservation and I was taken care of without event. They had an SUV ready for me within 20 minutes and I was on my way. GREAT customer service and care. All Budget Car Rental locations should be so effcient.
(PREVIOUS REVIEW)I have used this Budget on 2 occasions and have been super pleased each time. The service and vehicle condition were great. My third time is approaching Friday. Happy returning customer.

Business Response on Google Dec 30th, 2023
Hi debraThank you for sharing the great review. We appreciate the positive feedback. Reviews like yours are most appreciated because it shows we truly care. Thank you for choosing Budget!~SD

shonda pete on Google

image

Business Response on Google Dec 31st, 2023
Hello shonda! Thank you for posting your 4-star review. ~RG

Load More Reviews

Overall Rating

Overall Rating
( 57 Reviews )
29
11
1
2
14

Write a Review

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