Avis Car Rental

Avis Car Rental

Hours

Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM
Sunday:
10:00 AM - 1:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM

Chamber Rating

Verified Member
4.6 - (102 reviews)
85
6
3
1
7
Read Our 102 Reviews

Chamber Rating

Verified Member
4.6 - (102 reviews)
85
6
3
1
7
  • john viel

    Great service and very patient. I will be coming back.
    Mar 6th, 2024

  • Richard Warriner

    Nick Lawson and the Manchester Avis team are the best with the STL region for a rental/mobility experience.
    Jan 31st, 2024

  • Robert Powell

    Needed a car for work ASAP, and Avis was able to provide me with a really nice vehicle immediately. Plus,I couldn't believe the price! Service was fast and the service rep was very friendly. I will definitely return if I ever need a rental agian.
    Jan 17th, 2024

  • Dara

    Need Electric charging station on spot
    Oct 17th, 2023

  • Cheryl Valentine

    I normally get my rentals from this location and never had a problem until now. When i receive the car there was not any gas in the car. I called the store i got the rental from, they did not answer which directed me to the 1800 number. I spoke with a rep who explained once i returned the rental, i would not have to fuel the car and just return it with no charges added. I requested the rep to please add this information on my file. I have now returned it and got charged for gas. I tried to explain this to Clayton (I believe that was his name at the store, not the usual guy that is there when i get rentals), he did not want to hear what i had to say and just stated dont worry, i got it after i only said something about the gas in the car. I called the store after i received my receipt via email, no answer, directed me again to the 1800 number. The rep who answered hung up in my face and did not want to hear what i had to say. I called again, the next rep was pleasant but he put me back in queue to speak with another rep instead of handling this problem. At this point i am very upset. The next rep did the exact same thing after asking for a supervisor. This is ridiculous and I would not recommend. Not only am i getting charged extra fees but i have representatives hanging up in my face, not wanting to listen to me or putting me back into queue for another rep to answer instead of a supervisor as requested. Finally got ahold of a supervisor and he removed the fees and gave a free upgrade on my next rental. Again, this is very frustrating to have to deal with this after the rental cost me an arm and a leg. 6 months later- never received that upgrade or anything.
    Feb 17th, 2024

Read Our 102 Reviews

About
Avis Car Rental

Avis Car Rental Saint Louis operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Contact Info

Questions & Answers

Q What is the phone number for Avis Car Rental?

A The phone number for Avis Car Rental is: (314) 966-3544.


Q Where is Avis Car Rental located?

A Avis Car Rental is located at 13009 Manchester Road, St. Louis, MO 63131


Q What is the internet address for Avis Car Rental?

A The website (URL) for Avis Car Rental is: https://www.avis.com/en/locations/us/mo/saint-louis/q1s


Q What days are Avis Car Rental open?

A Avis Car Rental is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: 10:00 AM - 1:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM


Q How is Avis Car Rental rated?

A Avis Car Rental has a 4.6 Star Rating from 102 reviewers.

Ratings and Reviews
Avis Car Rental

Overall Rating

Overall Rating
( 102 Reviews )
85
6
3
1
7
Write a Review

john viel on Google

image Great service and very patient. I will be coming back.

Business Response on Google Mar 9th, 2024
Thank you so much for taking the time to let us know about your positive experience! It means a lot to us! We really appreciate you choosing to do business with us! Safe travels!

Richard Warriner on Google

image Nick Lawson and the Manchester Avis team are the best with the STL region for a rental/mobility experience.

Business Response on Google Jan 31st, 2024
👋Richard ! We're glad to know that we provided 5⭐ service! Thank you for riding with us 🤩! ~Autumn~

Robert Powell on Google

image Needed a car for work ASAP, and Avis was able to provide me with a really nice vehicle immediately. Plus,I couldn't believe the price! Service was fast and the service rep was very friendly. I will definitely return if I ever need a rental agian.

Business Response on Google Jan 17th, 2024
Hi Robert,Thank you so much for sharing your experience with us! We truly value your business and would love to have the chance to assist you again in the future. -Aisha

Dara on Google

image Need Electric charging station on spot

Business Response on Google Nov 9th, 2023
Hello Dara! We're so sorry to hear about your poor experience. Please reach out to us at [email protected] with the details of your experience and your rental agreement/reservation number, so we can get this looked in to. Also, please refer to your SM post # 699332 on all correspondence. ~Susan

Cheryl Valentine on Google

image I normally get my rentals from this location and never had a problem until now. When i receive the car there was not any gas in the car. I called the store i got the rental from, they did not answer which directed me to the 1800 number. I spoke with a rep who explained once i returned the rental, i would not have to fuel the car and just return it with no charges added. I requested the rep to please add this information on my file. I have now returned it and got charged for gas. I tried to explain this to Clayton (I believe that was his name at the store, not the usual guy that is there when i get rentals), he did not want to hear what i had to say and just stated dont worry, i got it after i only said something about the gas in the car. I called the store after i received my receipt via email, no answer, directed me again to the 1800 number. The rep who answered hung up in my face and did not want to hear what i had to say. I called again, the next rep was pleasant but he put me back in queue to speak with another rep instead of handling this problem. At this point i am very upset. The next rep did the exact same thing after asking for a supervisor. This is ridiculous and I would not recommend. Not only am i getting charged extra fees but i have representatives hanging up in my face, not wanting to listen to me or putting me back into queue for another rep to answer instead of a supervisor as requested. Finally got ahold of a supervisor and he removed the fees and gave a free upgrade on my next rental. Again, this is very frustrating to have to deal with this after the rental cost me an arm and a leg.
6 months later- never received that upgrade or anything.

Business Response on Google Jul 18th, 2023
We apologize for any issues that you encountered. Please email us your rental agreement number, and name listed along with the details to [email protected]. Please include SM #656650 in the subject line.

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Overall Rating

Overall Rating
( 102 Reviews )
85
6
3
1
7

Write a Review

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