Avis Car Rental
-
13009 Manchester Road
St. Louis, MO 63131 - (314) 966-3544
- Website
Hours
Chamber Rating
-
john viel
Great service and very patient. I will be coming back.
Mar 6th, 2024 -
Richard Warriner
Nick Lawson and the Manchester Avis team are the best with the STL region for a rental/mobility experience.
Jan 31st, 2024 -
Robert Powell
Needed a car for work ASAP, and Avis was able to provide me with a really nice vehicle immediately. Plus,I couldn't believe the price! Service was fast and the service rep was very friendly. I will definitely return if I ever need a rental agian.
Jan 17th, 2024 -
Dara
Need Electric charging station on spot
Oct 17th, 2023 -
Cheryl Valentine
I normally get my rentals from this location and never had a problem until now. When i receive the car there was not any gas in the car. I called the store i got the rental from, they did not answer which directed me to the 1800 number. I spoke with a rep who explained once i returned the rental, i would not have to fuel the car and just return it with no charges added. I requested the rep to please add this information on my file. I have now returned it and got charged for gas. I tried to explain this to Clayton (I believe that was his name at the store, not the usual guy that is there when i get rentals), he did not want to hear what i had to say and just stated dont worry, i got it after i only said something about the gas in the car. I called the store after i received my receipt via email, no answer, directed me again to the 1800 number. The rep who answered hung up in my face and did not want to hear what i had to say. I called again, the next rep was pleasant but he put me back in queue to speak with another rep instead of handling this problem. At this point i am very upset. The next rep did the exact same thing after asking for a supervisor. This is ridiculous and I would not recommend. Not only am i getting charged extra fees but i have representatives hanging up in my face, not wanting to listen to me or putting me back into queue for another rep to answer instead of a supervisor as requested. Finally got ahold of a supervisor and he removed the fees and gave a free upgrade on my next rental. Again, this is very frustrating to have to deal with this after the rental cost me an arm and a leg. 6 months later- never received that upgrade or anything.
Feb 17th, 2024
Contact Info
- (314) 966-3544
- Website
Questions & Answers
Q What is the phone number for Avis Car Rental?
A The phone number for Avis Car Rental is: (314) 966-3544.
Q Where is Avis Car Rental located?
A Avis Car Rental is located at 13009 Manchester Road, St. Louis, MO 63131
Q What is the internet address for Avis Car Rental?
A The website (URL) for Avis Car Rental is: https://www.avis.com/en/locations/us/mo/saint-louis/q1s
Q What days are Avis Car Rental open?
A Avis Car Rental is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: 10:00 AM - 1:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Q How is Avis Car Rental rated?
A Avis Car Rental has a 4.6 Star Rating from 102 reviewers.
Hours
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Ratings and Reviews
Avis Car Rental
Overall Rating
Overall Rating
( 102 Reviews )john viel on Google
Great service and very patient. I will be coming back.
Richard Warriner on Google
Nick Lawson and the Manchester Avis team are the best with the STL region for a rental/mobility experience.
Robert Powell on Google
Needed a car for work ASAP, and Avis was able to provide me with a really nice vehicle immediately. Plus,I couldn't believe the price! Service was fast and the service rep was very friendly. I will definitely return if I ever need a rental agian.
Dara on Google
Need Electric charging station on spot
Cheryl Valentine on Google
I normally get my rentals from this location and never had a problem until now. When i receive the car there was not any gas in the car. I called the store i got the rental from, they did not answer which directed me to the 1800 number. I spoke with a rep who explained once i returned the rental, i would not have to fuel the car and just return it with no charges added. I requested the rep to please add this information on my file. I have now returned it and got charged for gas. I tried to explain this to Clayton (I believe that was his name at the store, not the usual guy that is there when i get rentals), he did not want to hear what i had to say and just stated dont worry, i got it after i only said something about the gas in the car. I called the store after i received my receipt via email, no answer, directed me again to the 1800 number. The rep who answered hung up in my face and did not want to hear what i had to say. I called again, the next rep was pleasant but he put me back in queue to speak with another rep instead of handling this problem. At this point i am very upset. The next rep did the exact same thing after asking for a supervisor. This is ridiculous and I would not recommend. Not only am i getting charged extra fees but i have representatives hanging up in my face, not wanting to listen to me or putting me back into queue for another rep to answer instead of a supervisor as requested. Finally got ahold of a supervisor and he removed the fees and gave a free upgrade on my next rental. Again, this is very frustrating to have to deal with this after the rental cost me an arm and a leg.
6 months later- never received that upgrade or anything.
Overall Rating
Overall Rating
( 102 Reviews )Write a Review
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