Budget Truck Rental

Noreen Horrell _{on Google}

Dec 12th, 2020

Was ok .

Jay Dub _{on Google}

Sep 25th, 2020

Worst customer service i have ever seen. Still waiting to get my deposit back almost 2 months later

Zach Hawkins _{on Google}

Nov 23rd, 2020

Guy running the deal called me a liar saying that the website did not say opened at 8 and they had a sign on the door that said open at 10 instead. Tried calling the day before to confirm times but no answer only forwarded onto a national call center. Told me I lied about not calling as well. Very unfriendly individual who very much dislikes his job. It may be cheap but there customer service is terrible............ Not there fault about all of the problems we've had along the way, but it didn't help to have issues when returning the truck. Oh and do not follow the gas station safety devices on the fuel pumps when they turn off because he will say the truck is not full and will tell you he can finish it for $75.00 or you an go back and put a few dollars in to make him happy. The whole experience from start to finish was a joke from bad planning on dealers parts to them not holding there end of the deal. Would not recommend ever using budget again to anyone. I know they could care less about a customer and his referrals lost but its just the plain fact of lets not try and take advantage of other people and have better attitudes, morals, and business ethics.