Associa Sierra North

Alisha Hatch at Regency in Reno was amazing and helped me in many ways. I would have been lost without her when I sold my house. Thank you again Alisha. Sally Thomas
Apr 9th, 2024

Our mail boxes have been broken for a month now. The mail is being held at the post office and I have to go there on a daily basis to pick it up. I have called in several times to ask when it's going to be fixed and all I'm told is they will put an "urgent" request in. I have also called our HOA manager Tammy Hopper and all I get from her are excuses. First she told me she was waiting for a locksmith to call her back and now she is waiting for the post office to call her. We'll I've asked the post office to call her and they won't. Then the post office told me that because the mail boxes are inside the building it's the HOA responsibility to fix them. If they were outside the building it would be the post office responsibility. I'm tired of NOT getting my mail and paying late fee on bills that shouldn't be late. I am also tired of wasting gas and time going to the post office. PLEASE FIX THE MAILBOX.
Apr 8th, 2024

I have been waiting for a $400 refund now going on four months. The property manager of our Lakeridge Villas condominiums, has not even had the courtesy to reply to my emails after she advised me, the check was being cut and mailed, and I would receive was one week, and that was the beginning of March. Im not considered that even mediocre customer service.
Apr 3rd, 2024

We have worked with the Silver Creek Association for years and we have always been treated fairly and with courtesy. The staff do an amazing job with the upkeep of the grounds and we couldnt be more pleased with their work. Thank you so much for keeping the property looking beautiful for all of us to enjoy!
Apr 2nd, 2024

Steven Reffo community manager for Palladio Condominiums is amazing! As a new homeowner at the Palladio, he listens to my questions and concern and he promptly returns my calls and emails. If he doesnt know the answer, he will find out and immediately reply. Steven is a great communicator, knowledgeable, and well organized! The Palladio Condo owners are in good hands and are lucky to have him! Keep up the good work Steven! Thank you for all that you do!
Mar 31st, 2024