Dunkin' - Closed

Rude employee…
Oct 17th, 2021

This is one of the worst locations you could possibly go to. The store was not clean and the employee were rude. The service was really slow, I had to wait about 20 min just to get frozen coffee. The management was taking their own sweet time and when I told them about it she was talking down on me, laughed and started rolling her eyes. Do not go this location.
Oct 13th, 2021

horrible customer service by the today’s manager l work in the mall upstairs iFixPhones - and been buying coffee from this Dunking over 10 years. Always nice people here and sweet conversations. Today l stood in front of cash register for literally 15 mins and then the guy stood up from the chair (in the back room) came to me n took my order. then when the manager woman handle me the coffee l nicely mentioned that “it took so long, l never waited that long” - she got very aggressive n said “EXCUSE ME” n that face she gave me. and l got mad at her.(( writing this review to make sure the owner reads it and take care of his business with nice and intellectual people.
Oct 9th, 2021

Went in after resizing my ring and the worker at the time, Justin, ruined the mood. At first it was kind of funny to be greeted with a not-so-enthusiastic “Helllllloooo… Welcomeee to Dunnkins” but he was so quick to try and finish the transaction. My boyfriend asked for a Ice pumpkin chai latte for me and before he can say his drink, Justin tried saying “It’ll be $5.40” but luckily my boyfriend got his word in… We waited and as my boyfriend got his drink (which was slightly wrong) He took care of another customer with a whole new attitude that we didn’t experience and then continued cleaning. My boyfriend had to ask for my drink which he then asked “what’d you get?” then proceeds to drop his mop/broom, kick it around and then finally make my drink. If Justin had a better attitude/customer service knowledge, I really wouldn’t have mind waiting… But my goodness it was such an awful atmosphere and the worst customer service I’ve ever experienced.
Oct 20th, 2021

There is a male worker recently working, maybe it has been 2 months he is working. He is terrible at this job. I am ranking him right now, and even one star is a lot. He acts like he is drunk all the time. And works super slow. Orders are not accurate. And don't take orders' placement correctly. Please dunkin, don't hire people like this. Whenever I see him working, I don't order. Otherwise other workers were okay.
Sep 27th, 2021