Santander Bank
-
330 Madison Avenue
New York, NY 10017 - (212) 656-9963
Hours
Chamber Rating
-
nickolas filbert
I was met by Laila and not only was she unknowledgeable about the issue, she was also extremely rude. She raised her hand more than a few times when I tried to help her talk with the representative she called on the phone. I wasted my time in the branch talking to her trying to figure out where my money that I transferred between my two checking accounts through Zelle went. It was not in my Santander checking and it was not in my other checking account and there she was not able to give the answer. She is not only a stupid lady, but she is also very ill-tempered. Someone like her who cannot handle a frustrated client should not work in any client-facing roles. I’d recommend Santander to evaluate Laila’s performance and interrogate her on her interaction with me. Anyone coming in here please ask to meet someone other than Laila.
Jul 16th, 2021 -
Charles Gilbert
Not a fan, atms in disrepair
Jul 10th, 2018 -
Nathan Walker
Aug 13th, 2017 -
Leonardo Paglionico
Worst ATM ever and worst bank ever. The machine ate my card for no reason. I inserted my card, I waited and the Machine just shut down and my card was gone. I was abroad with no further money for more than a week and I was going to leave NYC to visit another country. Worst experience I ever had in my whole life. I called the bank customer service, they first told me that I had the wrong number (I didn't) as it was the help line number on the ATM) and when they understood that I had the right number, they didn't do anything to help me, just told me "come back when the branch is open for help". It was useless as I was leaving NYC the same night and no help was offered. They just told me to call my bank to block my card, something I would have done regardless if I couldn't get my card back. Another scary thing about this awful experience is this: While the ATM system was shutting down on the screen there was the Windows notice "this copy of Windows 7 is not genuine". How is it possible that an International Bank in the most important banking town of the world (NYC) allows a branch ATM to operate in this manner?
Mar 19th, 2017
About
Santander Bank
This New York branch of Santander Bank is here to help serve your financial needs. With checking accounts, money market savings accounts, auto loans, personal loans, online banking, mortgages, and business banking – as well as a full suite of other banking products and services – Santander Bank’s network of 9,800 colleagues is here to help you and your business. With more than 575 branches and more than 2,000 Santander ATMs across the Northeast, including many CVS/pharmacy locations. Member FDIC. Equal Housing Lender.
Contact Info
- (212) 656-9963
- (212) 867-3874
- [email protected]
Products
- Checking
- Savings
- Credit Cards
- Mortgages
- Student Banking
- Small Business Banking
- Loans
- Lines of Credit
- Debit/ATM Cards
- Money Market Savings
- Retirement Services
- Global Banking & Markets
- Auto Finance
- Consumer Banking
- Specialty Banking
- Wealth Management
- Commercial Banking & Real Estate
Vidoes
Questions & Answers
Q What is the phone number for Santander Bank?
A The phone number for Santander Bank is: (212) 656-9963.
Q Where is Santander Bank located?
A Santander Bank is located at 330 Madison Avenue, New York, NY 10017
Q What is the internet address for Santander Bank?
A The website (URL) for Santander Bank is: https://locations.santanderbank.com/ny/new-york/330-madison-avenue.html?utm_source=Yext&utm_medium=Local&utm_content=2145&utm_campaign=URL
Q How big is Santander Bank?
A Santander Bank employs approximately 20+ people.
Q What days are Santander Bank open?
A Santander Bank is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Q How is Santander Bank rated?
A Santander Bank has a 2.3 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
Santander Bank
Overall Rating
Overall Rating
( 4 Reviews )nickolas filbert on Google
I was met by Laila and not only was she unknowledgeable about the issue, she was also extremely rude. She raised her hand more than a few times when I tried to help her talk with the representative she called on the phone. I wasted my time in the branch talking to her trying to figure out where my money that I transferred between my two checking accounts through Zelle went. It was not in my Santander checking and it was not in my other checking account and there she was not able to give the answer. She is not only a stupid lady, but she is also very ill-tempered. Someone like her who cannot handle a frustrated client should not work in any client-facing roles. I’d recommend Santander to evaluate Laila’s performance and interrogate her on her interaction with me. Anyone coming in here please ask to meet someone other than Laila.
Charles Gilbert on Google
Not a fan, atms in disrepair
Nathan Walker on Google
Leonardo Paglionico on Google
Worst ATM ever and worst bank ever. The machine ate my card for no reason. I inserted my card, I waited and the Machine just shut down and my card was gone. I was abroad with no further money for more than a week and I was going to leave NYC to visit another country. Worst experience I ever had in my whole life. I called the bank customer service, they first told me that I had the wrong number (I didn't) as it was the help line number on the ATM) and when they understood that I had the right number, they didn't do anything to help me, just told me "come back when the branch is open for help". It was useless as I was leaving NYC the same night and no help was offered. They just told me to call my bank to block my card, something I would have done regardless if I couldn't get my card back.
Another scary thing about this awful experience is this:
While the ATM system was shutting down on the screen there was the Windows notice "this copy of Windows 7 is not genuine". How is it possible that an International Bank in the most important banking town of the world (NYC) allows a branch ATM to operate in this manner?
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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