Paul Labrecque Salon & Spa

Do not order products from them. I'm not one to leave reviews but felt it necessary. I ordered lotion p50 from them to give as a Christmas gift and when I received a delivery notification but no package, I emailed them to see if they could look into it for me, to which they essentially said "too bad, it was delivered." This happened to me once, years ago, when a Mara Hoffman package was stolen from my doorstep (I have it on video) and they instantly mailed me a new dress that was three times the price of lotion p50. Needless to say, I haven't re-ordered my product nor will I order from them again. As someone who works in the PR industry, customer service goes a long way in my book.
Feb 13th, 2023

My go-to online shop for skincare! Although I live on the West Coast, I continue to buy all my skincare products from this NY Salon. The shipping is always quick and they include lots of samples with every order. Recently I purchased a gift set that ended up being sold out. Paul G. was on it! He called to update about it being out of stock. Instead of cancelling my order he said they'd honor my purchase and put together the set for me. They didn't have the bag it came with, and offered to switch it out for another one they had in stock. Such fantastic customer service! Most places would have just canceled the order. This experience reminds me why I keep coming back, even though I'm on the other side of the country. Thank you and 5 stars to Paul G!
Jan 24th, 2023

I love this salon! I have been a customer of Jovannys for at least 18 years. He is a superb colorist and always gives me the perfect cut. He is also one of the nicest people I know. The salon is friendly and welcoming. Service: Hairstyling
Oct 30th, 2022

May 31st, 2022

Paul Grasso contacted me directly and resolved the issue. Biologique Recherche does have strong actives so if you have a skin type that doesn't respond well to too much. Start slowly with an exfoliate and moisturizer and if you are in the city try and get a consult.
May 5th, 2022