Lois Dry Cleaners

May 14th, 2021

Used this service to dry clean a sweater. I took a photo of the sweater front and back on my bed bc I was going to post it for sale. Absolutely no holes. I figured I’d get it cleaned before I sell it to someone and when I came to pick it up and was neatly folded with a hole obviously visible and I was then asked if I wanted to fix the hole for another charge. Typically I would have assumed the hole was there but in this instance I just so happened to take the photos before bringing it to them. should have read the reviews. They have plenty of stories like this
Apr 7th, 2021

I can't imagine why they do not have higher reviews. Tough audience I suppose. I have lived in the neighborhood for 15 years and had tried most cleaners in the area. I trust Lois not to lose anything and to charge me appropriately. Despite my frequency of dry cleaning, I have somehow never had one issue. And they seem to have very good employee retention which is always a good sign
Nov 29th, 2020

Went to this place two weeks ago - cleaned my expensive sweaters with care. Definitely recommend. Not too bad on the price or time too!
Nov 13th, 2020

Was a long time customer until they ruined one of my favorite shirts. I asked them to pay me back (after they agreed they ruined it) and they never responded. Numerous calls, and multiple “I’ll get back to yous” and after a few weeks of nothing I found a different place. It’s not hard to find dry cleaning in nyc so if you won’t even do the right thing to a loyal customer then why stick with them? Not worth it, recommend you find a different place with better service and who doesn’t ruin your goods! If you’re looking to build a lasting, nice relationship with a local dry cleaner - keep looking, this isn’t the one!
Nov 22nd, 2019