Tower Cleaners

Feb 2nd, 2024

I tried very hard. Had two pair of pant just to change the elastic. That took two weeks. ? And I had to call ask where they were !!! She over did it ,double the fabric. charge at lot money per pair. .- good Job but totally unnecessary, Without asking. ! and then it was to still to Big measured was kuwrong . bring it back again waiting a week again ( had to call ) and the jokes on me they never.change it. Not the greatest of customer service. Dont think Ill go back for sewing or cleaning. Sorry but the truth is real
Nov 21st, 2023

Used multiple times for dry cleaning and alternations - sloppy work all around. The hem job on one of my pant legs came undone, cuffs on a ($45) shirt alteration are uneven, late dry cleaning that left me in a scramble to find a shirt, dirt marks on dry cleaned shirt, plenty of loose threads, and two buttons fell off of a shirt shortly after them dry cleaning it. Was right around the corner so I kept giving the benefit of the doubt - save yourself the trouble and find somewhere else
Sep 6th, 2023

May 27th, 2023

Tower Cleaners shrunk my sweater after a basic "dry clean". I brought it back to the cleaners, and they told me that they would send it back to the factory to try to "fix" it. The sweater came back stretched out and further ruined, and all they could say is they followed standard dry cleaning. At a minimum, I expected a refund for the dry cleaning fee and would have appreciated some reimbursement for my $350 sweater. It has been 1.5 weeks and management won't respond to me, and the store keeps giving me the run around. I've never written a google review before but such atrocious service and response would not recommend using for any dry cleaning of valuable items. Service: Organic dry cleaning
Apr 12th, 2023