Park Avenue Endocrinology & Nutrition, PLLC

Truly appreciative of Dr Jackness care but this practice is a scam. I received several VERY large unexpected bills despite discussing and agreeing to a payment plan for my care with the doctor and front desk staff. Ive spent the last 2 years trying to pay down the $4,000 bill (for 3 checkup appointments, and after already paying $500 per appointment in the office) and still have thousands of dollars left to go. When I first received the bill, I called the front desk who said they couldnt help me & redirected me to a payment service provider who also said they couldnt explain the bill but said theyd have a manager call me back to walk me through. I still have not heard back from them. Theres no justification for $5,500 for 3 checkup appointments (with quality insurance) and being given the runaround regarding an explanation for it.
Mar 20th, 2024

I am so disappointed to have to write this review about Dr, Gillian Goddard, but I feel it is incumbant upon me to inform others of the lack of care they will receive at this office. I was a patient of Dr. Goddard for more than 9 years. I was one of her very first patients when she had hardly any patients at all. I used to receive such attentive and thorough care that I would travel an hour and a half to see her. Now I live 5 minutes away and will never go back. I have noticed that as her patient load increased her care went in in the opposite direction to the point I didnt feel like anything more than a 5 minute time slot with a paycheck. At first I attributed the diminshed quality of care, fewer tests, less time spent with me, to Covid, but when I saw her this past Novemebr, my blood was taken, 5 minutes were spent with me and I was sent on my way. Unlike the last few years of stability, I saw that my blood results were terrible, and mind you I was left to review and try to understand the results myself. I did not receive a phone call as was her protocol in the past. In fact, it was up to me to message her on the portal, once, twice, IGNORED. I called the office and left messages, ONCE, TWICE, and again IGNORED. In fact I never heard from Dr. Goddard again. The office staff was rude when I called and and asked for her to call me. I have quite a few doctors who use the healow app and who all always respond to messages, even doctors I have not yet seen. I was Dr. Goddard's patient for a DECADE! NOw, I am not feeling well. It is extremely difficult to get into an endocrinologist nowadays and I feel worse every day. This is the quality of care you can expect at this Park Avenue office. SHE WILL IGNORE ALL MESSAGES TO YOU. In all seriousness, I get much better care at my neighborhood urgent care.
Jan 31st, 2024

I tried to make an appointment. The woman that answered the phone I think her name was Vanessa was imitating she had to be imitating the Vanessa thats on Instagram the little cartoon character that is really rude to customers. I couldnt believe it. Shes paid to represent a professional image of that company Ridiculous ridiculous
Jan 23rd, 2024

Dr. Jackness is INCREDIBLE. The office is clean, and I am always treated with respect and kindness by the staff. They are so helpful and prompt to respond.
Dec 17th, 2023

Doctor Jackness is the best doctor. Warm, kind, responsive, and works with you. As someone with a complex medical history and someone who has struggled to find doctors who take me seriously and offer me compassion, Doctor Jackness has saved my life. I recommend him fiercely, and am so grateful and blessed to have such an incredible endocrinologist.
Dec 14th, 2023