Faulkner Collision Center of South Philadelphia

Nov 12th, 2021

Oct 9th, 2021

Missing two stars because two business days late having my car ready. In their defense, they only have been giving me estimate times. Like today, I made an inquiry and the response was they'll call Monday if it's ready.
Oct 6th, 2021

My car was dropped off for collision repair and the estimate said it would take 5 days to fix. Over double the amount of time later I got my car back. This was the worst customer service I’ve ever experienced. My supposed point person, did not call me a single time with an update… even when the wrong part came in and the timeline was pushed back. I was told my car would be ready days before it actually was and he promised me calls back that I never got with further information. I would never bring my car back here. Service: Body & Trim
Sep 15th, 2021

I dropped my car off to have my door replaced and it was fixed on time and with great quality and communication. They were nice to be generous with the paint blending to the effect that my car had other unrelated scratches taken care off as part of the repair. I certainly received my car back in better condition then before needing the door replaced.
Sep 7th, 2021