Axminster Rug Co
-
7360 Castor Ave
Philadelphia, PA 19152 - (215) 742-5002
Hours
Chamber Rating
-
Arlene Pollack
Purchased carpets less than one year ago. Awful installation, seams separating and running through middle of the room. I said I didn’t want to break the bank, but wanted decent quality. Owner directed me toward the purchased carpet and said it good, reasonably priced quality. Immediately after installation, I phoned to express my dissatisfaction. He responded, “you get what you paid forâ€. DO NOT expect customer service after he cashes the check. Needless to say, I’m taking the loss and replacing them right away.
Jun 27th, 2020 -
Home EMail
I scheduled installation of my carpet for my entire home with the owner. After doing the measurements and getting an estimate from the owner I informed him I would be moving and the home would be empty of furniture. On the day of the install, the installer did not want to proceed since the furniture hadn't been moved out yet. Literally 15 minutes after her arrived my moving company showed up and told him it would take them 20 minutes to clear the basement and he could get started. He refused to wait, even though he didnt have another job scheduled that day. When he arrived the next morning (late by the way), I asked him to start in the basement since there was someone moving in today which is why I scheduled him for the day prior. He refused to "work around movers" and told me "I should have planned this better". He was very unprofessional and when I told this to the owner Mark, he just made excuses for him, no apology. I was out my $1500 deposit, but the lack of professionalism from this company makes me wonder how they remain in business.
Aug 25th, 2020 -
Cutie patooti
Had CARPETS done about a year ago since day one the seams show now are getting worse now the CARPETS are getting lumps from not being stretched properly stick with the box stores can't be worse
Nov 29th, 2019 -
UCG Contractor Group
Good people
Oct 8th, 2017 -
james gift
Awesome prices and excellent installation!
Jul 16th, 2016
Contact Info
- (215) 742-5002
- [email protected]
Products
- AREA RUGS
- CARPET / RUGS
- DESIGNER FABRICS
- LINOLEUM FLOORS
- RUNNERS
- VINYL
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Axminster Rug Co?
A The phone number for Axminster Rug Co is: (215) 742-5002.
Q Where is Axminster Rug Co located?
A Axminster Rug Co is located at 7360 Castor Ave, Philadelphia, PA 19152
Q What is the internet address for Axminster Rug Co?
A The website (URL) for Axminster Rug Co is: http://AXRUG.COM
Q How big is Axminster Rug Co?
A Axminster Rug Co employs approximately 2-5 people.
Q Is there a key contact at Axminster Rug Co?
A You can contact Mark Saul at (215) 742-5002.
Q What days are Axminster Rug Co open?
A Axminster Rug Co is open:
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Q How is Axminster Rug Co rated?
A Axminster Rug Co has a 2.6 Star Rating from 5 reviewers.
Hours
Related Categories
Ratings and Reviews
Axminster Rug Co
Overall Rating
Overall Rating
( 5 Reviews )Arlene Pollack on Google
Purchased carpets less than one year ago. Awful installation, seams separating and running through middle of the room. I said I didn’t want to break the bank, but wanted decent quality. Owner directed me toward the purchased carpet and said it good, reasonably priced quality. Immediately after installation, I phoned to express my dissatisfaction. He responded, “you get what you paid forâ€. DO NOT expect customer service after he cashes the check. Needless to say, I’m taking the loss and replacing them right away.
Home EMail on Google
I scheduled installation of my carpet for my entire home with the owner. After doing the measurements and getting an estimate from the owner I informed him I would be moving and the home would be empty of furniture. On the day of the install, the installer did not want to proceed since the furniture hadn't been moved out yet. Literally 15 minutes after her arrived my moving company showed up and told him it would take them 20 minutes to clear the basement and he could get started. He refused to wait, even though he didnt have another job scheduled that day. When he arrived the next morning (late by the way), I asked him to start in the basement since there was someone moving in today which is why I scheduled him for the day prior. He refused to "work around movers" and told me "I should have planned this better". He was very unprofessional and when I told this to the owner Mark, he just made excuses for him, no apology. I was out my $1500 deposit, but the lack of professionalism from this company makes me wonder how they remain in business.
Cutie patooti on Google
Had CARPETS done about a year ago since day one the seams show now are getting worse now the CARPETS are getting lumps from not being stretched properly stick with the box stores can't be worse
UCG Contractor Group on Google
Good people
james gift on Google
Awesome prices and excellent installation!
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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