Southeast Industrial Equipment

Great group of office workers and top notch customer service and technicians.
Feb 15th, 2022

Great company and very knowledgeable staff
Jul 28th, 2020

Amazing customer service from the location and every person who has been out to service our forklifts. Very knowledgeable, prompt and friendly!
Mar 13th, 2020

Dec 26th, 2019

We bought forklift a year ago. Our sales person was Wendel. We were talking about 5k lbs Toyota unit with about 1600 hrs on it and decided to go with it. After getting all the paperwork signed and arranging delivery to Florida (almost 1000miles) we had received the lift with around 4,200 hours on it!!! I called Wendell right away just to hear that paperwork states that it has 4200 hours on it. He lied about hours on the unit and also overcharged us by more that 3k since the miles were way higher. He said that he would take care about all the services since weve got something that we didnt want. We discovered oil leak, bad brakes, worn out bushings and bad seat sensor. He sent somebody from Mobile to address the issues but all weve got changed is the sensor and oil filter. I tried calling and texting him afterwards since the brakes were in terrible shape and lock up sometimes but never heard back from him. After calling southwest industrial I was informed that hes no longer employed by them and I was told that manager would contact me soon. It didnt seem that they really cared since no one ever contacted me. Lying about hours on the equipment is very serious. Here we are one year later with no fix or any action from southeast. Im very disappointed and filing a complaint with BBB. Please stay away.
Mar 20th, 2019