GameStop

Ive gone there twice and theyve been closed at 4-5 in the afternoon. Called and they would answer the phone. Told them Id be there in a few and they did not inform me they were closed. Way to waste time. No wonder game stops go out of business. Sales lost.
Jun 22nd, 2023

If you see a review from someone named Taylor Byrd, feel free to ignore it. I was in the store when a man and his son and two other men were in there. The lady on shift only spoke when spoken to in order to avoid interrupting the conversation of the two boys. She even did her best to avoid getting in their way, taking different paths in order to avoid disturbing them while doing price labels. She was kind enough to quickly stop what she was doing to help the young man and his son find where to go to get their game. When asked about retro games, she replied that as far as shes been there, theyve always taken them. When they responded with a well they seem to always decline the ones I bring, she replied by saying that the games they were bringing most likely did not have a trade value. This is a normal response as I have retro games that do not have a value at GameStop and some that do. I even heard the boys claim that she needed to have better customer service next time, when I believe her service was impeccable. Especially considering that she was trying to multitask. I hope she doesnt have to deal with whomever Taylor is. If hes one of the two boys that were there, then I pity that young girl. She was confused as to what she even did wrong and genuinely wanted to know what she did or how she could have seemed rude when she told me that she just didnt want to interrupt their conversation since they seemed like they were having a good conversation. Ill definitely be returning to this store if I can catch her on shift to bring her some snacks. She definitely deserves it if those are the kind of customers she has to deal with. Claiming someone needs to have better customer service and not telling them what they may have done wrong and instead choosing to go online and complain is childish. Dont say something online that youre too afraid to say to someone elses face. Especially the face of someone who I believe had amazing customer service. Especially when they were so close to closing.
Mar 28th, 2023

I dont know what girl was closing March 13, 2023, but her attitude was garbage. Snarky remarks and wouldnt even look at customers when asked a question. Trash, just like the company
Mar 15th, 2023

I love this game stop!! Small, conveniently located!! This time the clerk gave me some great advice I definitely needed seeing how my kids continue to break the side controls of their Nintendo switch!!
Feb 21st, 2023

It's currently 3:34pm Sunday and the door is locked with a sign that says "we will be closing at 6pm". Why are the doors locked.
Jan 22nd, 2023