OfficeMax

Less than impressed with our bed buying experience. Ordered a bed on 2/29/24. Told it would be delivered within 2 weeks. 3/19/24 still havent heard anything so I call. I was told a delivery person would be in touch with me in a few days. Still didnt hear anything. 3/26/24 I call back, a week later, but had to call Sioux Falls location to get ahold of Aberdeen as their phones were in night mode. Talked to a gal. She would put me in touch with delivery guy. Delivery guy didnt answer. She said to call back if he didnt. Called back, to be transferred to yet another delivery guy. He answered and finally got us scheduled for delivery on April 1st. One month later we will finally get our new bed. One heck of a round about with customer service for buying a $3500 bed. Lets see if its worth it, as we still dont have said bed.
Mar 27th, 2024

My husband and I were looking for a new bed for our guest room. When entering the store we noticed we had little time with the store closing soon. So we were going to be in and out. Just to get a price range. We met store associate Brain who took time to explain what questions we had about each bed. We didnt feel rushed and he didnt push either which makes the whole experience enjoyable! We left having a great idea what we needed and after shopping other stores we came back to Montgomerys! Ordered a bed and frame. Thanks!!
Sep 25th, 2023

Wish the 'terms of sale" (payment methods) would have been clearly posted at the Sale at the DEC. I did not see in the Ad on Facebook, nor when entering the DEC, that payment was check or cash "only". When I stated I was from out of town and didn't have enough cash with me...and I use a debit card so don't carry my check-book with me, the clerk said she could take a card but it was an additional 3% charge. Otherwise, sales-floor staff were friendly, and not 'pushy' or hovering... Comfortable shopping without pressure, yet there to answer questions.
Sep 10th, 2023

The people we worked with were very nice, but everything we bought has defects. Our sectional had a cut in it and one of the reclining chairs reclined, and then quit. So they are changing out the motor and it is brand new. Now we are putting together our new bed frame and there are holes along the edge where the fabric is stitched.
Aug 16th, 2023

Staff was very friendly and helpful
Jul 30th, 2023