Sun N Fun Specialty Sports

Jul 25th, 2021

product never arrived and they never answered any of my emails.They are thieves.
May 30th, 2021

Ordered a shirt from them. Never arrived, tried emailing and calling never received any response. I'm guessing they've closed, but are still taking peoples money when ordering.
Apr 3rd, 2021

Mar 29th, 2021

DO NOT ORDER OR PURCHASE FROM THIS COMPANY! This is the absolute worst customer service experience I have ever had . After searching all over town to find them and calling at least 10 times with no answer, I did find them and ordered some skis, boots, and poles. The employee did not know the product, could not tell me the proper size. The real problem is the that employee had better customer service skills than the owner. After days of calling and emailing to determine a time to pick up my items, I was told to arrive at 3pm. I arrived about 7 minutes early and the door was locked. I beat on the door for 5 minutes and called them multiple times with no answer. FINALLY, after about 7 minutes, a man came to door, upset that I was knocking on the door, as if I was disturbing him. I asked why nobody would answer the door or phone and he said they were busy. After days of waiting and multiple attempts to determine when to pick up my items, I arrived to find out that the owner was "still working on them." He asked when I was supposed to pick them up, I told him 3pm, and he said "well its not 3pm yet." Come to find out, this man was the OWNER! I absolutely express to him my displeasure with the entire buying experience since he was the owner of the store and said he would no longer be allowing me to pick up my items and that he would be issuing me a refund. Happy to hear this, I ordered from another company, got to talk to a very knowledgable person, AND got a better price. Like another person who posted a review, I also got an email from the "ecommerce specialist" telling me that if I needed anything to send him an email. I did email him about a time to pick up my items but never got an email back. In total, I probably called this company over 20 times and send 3 emails with NO response. Bottom line here is that I wanted to support a local company but got a much better experience and price buying somewhere else. Do not purchase from this company, you will be disappointed.
Dec 26th, 2020