Lexington Asset Management

The parking is crazy, if you pay to park you have to cover your vehicle because of the concret and asphalt chemicals straining though the top parking lot!!!!
Apr 24th, 2022

COMMUNICATION is a two-way street that has not been effective in the 3 years that I have lived here. While in between property managers I have not found anyone yet that will respond to an email. I have tried multiple emails and none seem to work any better than the phone call. Elevators are unreliable, parking is not secure as gates are always staying open, laundry room (well, that is a joke as an 11-story building has only 6 washing machines that do not work properly) and if you want to sit in the lobby be careful. The furniture is so old it sinks when you sit down and is shredding. Looks bad.
Jan 19th, 2022

The manager at my property (The Linden) does not answer my emails or calls about maintenance issues. I have even tried calling Lexington 3 times (left messages), with no answer or call back. I am at a loss here. It's like no one works at this place! My wall is literally falling in and no one takes the time to answer me.
Dec 8th, 2021

The apartment at wasnt ready for me to move in on August 14th as promised!! Ms. Linda blamed you for that every time I talked to her! Ms. Linda told me that my Apartment would be ready the following week and that I would have to sign a new lease contract for September 1st because the one that I had was now voided since I couldnt move in on August 14th. I never signed a new lease contract! So the lease contract that I have has August 14th on it! Ms. Linda also told me that I wouldnt have to pay for August rent due to the inconvenience that was caused! I went to the Apartment with Ms. Linda on Thursday August 20th I was supposed to move in late that afternoon but contractors still wasnt finished with the apartment. The dishwasher was sitting in the middle of my Living Room, baby Roaches had taken over, plus the window in one of the the bedrooms didnt have a lock on it nor a screen, the brick walls still had writings on them, and the Apartment still needed to be cleaned!! There was no way I was going to move in the like that!! Ms. Linda left the door open for me so I could pest control the Apartment myself! I spent over $90 in Pest control stuff and went back over there and sprayed and set off foggers!! I rescheduled my move with the movers for Saturday morning August 22nd! The whole time I have been worried sick about my mom who was at home on hospice no breathing well due to her Stage 4 Copd which I told Ms. Linda!! Early Friday morning my mom got taken to the hospital due to her breathing and her not responding to us! The Doctor called me to say that my mom had another stroke! Well that was her 2nd one within 6 months and they told us she wouldnt make it a week! I met Ms. Linda at the apartment at 567 N Mendenhall Apt. 5 to get my keys and to do my second walk through with her!! Lord behold I still saw roaches, a drawer was still sitting on the Master bathroom sink, knobs on wood cabinets doors/medicine cabinets/drawers were still missing, the brick walls still had writing on them, the blinds in the master bedroom was still broken, the towel racks were still missing and the bedroom window still needed a lock on it so no one could come in and do harm to my kids nor me not to mention Rob us blind!! I gave Ms. Linda those keys back because I refused to move in there like that!! That rent is $900 a month and its in a great neighborhood!! Ms. Linda still hasnt called me yet to saw anything!! I called her on Wednesday, August 26th to tell her that my mom Died the day before on August 25th! I am going to move into my parents house because both of them are gone and I dont want them house being taken! I am also asking for my $250 deposit fee that I paid to hold the apartment back in June! There were 3 times that I was supposed to move in that apartment August 14th, August 20th, and August 22nd....due to no fault of my own I couldnt!! This has been very stressful for me!! Sorry for the long email but I had to explain everything thoroughly!! Please have a Regional or District Manager over Ms. Linda to call me! I sent the above email to Krista 2 weeks ago and she promised me that I was going to get my $254.95 back sent to me in a check but I have received anything yet!! I am grieving for the loss of my mother and I just want my money back from you all so we all can move on!! Thank you!
Dec 14th, 2020

I have lived at one of the Spring Hill locations In Chattanooga for almost 5 years now. For the past year or so Ive asked that the air conditioner be fixed Or replaced Since it suddenly had stopped working. My significant other and I live on the top floor- therefore it gets extremely hot. Before the last maintenance man left the air conditioner would just be refilled with Freon/coolant every week but Ive asked for it to be fixed or refilled yet again this past Sunday since its getting very hot again and its basically Thursday now and Ive not gotten any type of response even after leaving a voicemail through the emergency maintenance line. We actually watched the new neighbors get a brand new air conditioner before they moved in but mine was not touched. My electricity bill has risen due to this and at times its unbearable to even be in this apartment, yet Im still expected to pay full rent. The negligence towards This issue is out of hand and Id really appreciate if Im going to pay the raised price of rent that my apartment at least be in working order as far as proper air conditioning etc. I have at least a few more issues to list but I dont even have the patience.
Nov 3rd, 2020