Lone Star Cadillac Collision Center

Apr 28th, 2022

1st time Customer It did have a nice Bentley on the show room floor Customer service was good from Scott the service provider but when it come to the detail section it's a different stories I had $12 in my console cover it up and after I left I had $1 it was reported, not a good start for a first-time customer
Apr 18th, 2022

Always an excellent experience with our favorite and only sales rep Mr. Richard Wells! Thanks for Mama smile as usual!
Apr 14th, 2022

Apr 9th, 2022

My (Alice Williams) car 2014 Cadillac was purchased with disfunctional headlights! The vehicle was purchased in Tampa Florida! Tampa stated that they were going to take full responsibility of the vehicle, and we must take the car to a Cadillac store for the repairs! Going forward Your salesmen Mr Ruben Martinez was on top and on point with the situation concerning my vehicle. He made calls on my behalf and he was very informative! He called constantly about the status and what was going on about who was to pay for my vehicle once the dealership in Tampa refused to take full responsibility! Mr Martinez, kept me in the loop and he has shown me patience and understanding about the frustration that I was going thru. Because of him I was able to get my car back and cleaned up! He was truly a blessing and I will definitely refer lone star Cadillac to my friends and family! because of him going above and beyond the call of duty as we say in the military because yes I am a veteran, I commend him! Thanks Sir for ALL that youve done for me!! I suggest A bonus for sure should be in the making, for a exceptional employee! I thank you for you Texan hospitality! Alice Williams Services: General repairs & maintenance, Electrical
May 1st, 2022