Emerson Automotive

Jesse was the greatest took his time and help me really went out of his way and when it was all over told me don't even worry about the money it was on him I take my 1986 Caprice old school to him anytime it messes up he has the old school touch five stars
Jan 15th, 2022

Jess is the best!
Oct 1st, 2021

I go to him with a check engine light and tell him i want it to pass inspection and find the leak in my ac. He noticed a loose connector and plugged it in, reset the computer and told me to drive it around for 20mi or so and bring it back for inspection. I ask if i can come back the next morning, he says thats fine. He says to grab some ac coolant with the uv reaction, and he'll put it in to try and find the leak. l go to a friend's afterwords and when i leave i notice the check engine light came back on. So while im at autozone getting the coolant HE TOLD ME TO GET, i ask the autozone guy if i can use the check engine machine, so i can let Jess know what's up. When i first looked at the code i thought it was the same code as before, so I call jess to let him know. He said if i wanna grab the part we could add it to the work the next day. I asked him for a price on the part and he said he'd call back. I went back in to autozone see how much it was there, when i realized that i had actually gotten a slightly different code then the one before. I call Jess to let him know I messed up the codes and he just starts yelling me for getting the check engine thing done at autozone. I tried to explain that i was trying to be helpful, and i was curious as to whether or not it was the same issue that i was having before and he seemed to calm down. I though we were okay, but apparently not, because i had to go in for my appointment the next day juat to be yelled at again and told to go home. Whatever the case maybe, the least he could've done to be considerate would've been to cancel our appt. over the phone. I didnt need to drive over there. Whatever he wants to say about me, he cant say that i was inconsiderate. I always let him know what was going on, which apparently pisses this guy off. Well, at least he didn't charge me i guess...
Jul 2nd, 2021

Been going to Jess for many years. Always honest and fair.
Jan 14th, 2021

Wonderful customer service
Sep 7th, 2020