Matthews Plumbing

Guess Matt and Dalton don't want to come back to my house. At least they could tell me or call. I had an unfortunate experience with Matt when I was upset. Maybe he's punishing me. Dalton is a good plumber, thorough and honest.
Aug 6th, 2021

I was in an emergency situation with the sewer in my apartment late Tuesday night. Even with being completely booked Matt was able to offer me advise over the phone until the apartments contracted plumbers came out. I greatly appreciate the time you gave me. Also thank you for dealing with my emotions over the phone. This week has been a nightmare
May 15th, 2021

Can I give them 10 stars?!!! During Storm Uri -- we lost power, heat, and water. I reached out, and even though we were just outside their service area they worked with us to get a check and repair on our pipes. The office team was very responsive, took the time to listen, worked with our schedule (we stayed out of town with family to keep warm, etc), and then kept us up to date on expected schedule. Dalton, the service tech/plumber, was here inside the expected 2 hour time frame. He did a quick inspection, asked a few more questions, and got the job done in a quick and professional way. In a very stressful time -- power outages, freezing weather -- this is the type of service we all want. Thank you Matthew, Dalton, and the rest of the team!
Feb 16th, 2021

Matt was super responsive to our request for service-- even in the middle of our big 2021 ice storm/cold snap. We had two different pipes burst on two different days in the same week. Plumbers were in high demand, of course; most didn't return calls, and many said they didn't service Uptown Dallas. But luckily, we found Matt -- who is expanding into Uptown, he said, and he sent out Dalton within hours. He kept all his appointments organized, with great communication all along. Many plumbers wouldn't even leave their homes the first couple days due to icy road conditions but Dalton braved the weather to help us. Dalton came out both times-- and he was absolutely awesome! He is very earnest, honest, pleasant & quickly fixed our pipes. The second one burst in an awkward section of the ceiling which was almost impossible to reach, but somehow Dalton reached it and cheerfully fixed it, saving us from having to tear off the cabinets below it. Also, pricing was fair. Two of our neighbors used him this same week and we all agree -- the best plumbing experience ever! Service: Pipe repair
Feb 7th, 2021

We worked with Dalton. Our sink was not draining at all and was also leaking from the bottom. Dalton came in and explained everything he was doing and fixed the problem. He was very thorough and did an amazing job! Price was reasonable for the amount work that he did as well! Definitely recommend!
Jul 28th, 2020