Hours
Chamber Rating
-
Valerie Ann Short
Too long wait times. Lobby hours not long enough.
Sep 1st, 2023 -
Garrett Glass
The manager should not be a manager as she was so rude.
Jul 13th, 2023 -
Randall Rudd
Atrocious customer service. Absolutely incredibly incompetent. I was with Bank of America 35 years. They were once a fine bank. They are hideously understaffed, and simply do not care if you like it or not. I went to Frost and never looked back. They actually take care of customers, unlike BoA.
Jun 10th, 2023 -
Jesus Ramirez
Slow ,never got help .employees just talking and laughing
Jun 4th, 2023 -
Gigi Villarreal
Every business would be fortunate to have Jennifer Morin represent their organization!! She is incredibly knowledgeable, thorough, respectful, thoughtful, and caring, and takes tremendous pride in her work!! She and her coworker Desiree Bermudez Hernandez, who has the same work ethic as Jennifer, took fantastic care of me in opening a new business account, and they assisted me with several other things! Every time I see Jennifer and Desiree at the bank, they always greet me with a smile and treat me like I am their only customer!! Bank of America - Alamo Heights is truly blessed to have these two young ladies represent them! If BofA Alamo Heights is not your local branch, I encourage you to make it yours so you can be treated as well as I am! Thank you again for everything, Jennifer and Desiree!!
Jul 18th, 2023
Contact Info
- (210) 283-6100
- (210) 882-1356
- Website
Products
- Savings Accounts
- Auto Loans
- Home Mortgage
- Home Equity Lines of Credit
- Online Investing
- Business Checking Accounts
- Business Credit Cards
- Checking Accounts
- Credit Cards
- Online Banking
- Mobile Banking
ATM Services
- Drive-thru ATM
- Walk-up ATM
- Cardless ATM
- ATM accepts deposits and credit card payments
- ATM located inside
Financial Center Services
- Accepts appointments
- Financial Solutions Advisor
- Notary
- Commercial Deposits Accepted
- Change Orders
- Cash Non Customer Checks
- ATM Services Available
ATM Languages
- English
- Spanish
- Chinese
- Korean
- French
- Russian
- Portuguese
Hours
Related Categories
Ratings and Reviews
Bank of America
Overall Rating
Overall Rating
( 52 Reviews )Valerie Ann Short on Google
Too long wait times. Lobby hours not long enough.
Garrett Glass on Google
The manager should not be a manager as she was so rude.
Randall Rudd on Google
Atrocious customer service. Absolutely incredibly incompetent. I was with Bank of America 35 years. They were once a fine bank. They are hideously understaffed, and simply do not care if you like it or not. I went to Frost and never looked back. They actually take care of customers, unlike BoA.
Jesus Ramirez on Google
Slow ,never got help .employees just talking and laughing
Gigi Villarreal on Google
Every business would be fortunate to have Jennifer Morin represent their organization!! She is incredibly knowledgeable, thorough, respectful, thoughtful, and caring, and takes tremendous pride in her work!! She and her coworker Desiree Bermudez Hernandez, who has the same work ethic as Jennifer, took fantastic care of me in opening a new business account, and they assisted me with several other things! Every time I see Jennifer and Desiree at the bank, they always greet me with a smile and treat me like I am their only customer!! Bank of America - Alamo Heights is truly blessed to have these two young ladies represent them! If BofA Alamo Heights is not your local branch, I encourage you to make it yours so you can be treated as well as I am! Thank you again for everything, Jennifer and Desiree!!