Red Rock Mechanical, LLC
Hours
Chamber Rating
-
Eleanor Martinez
Need a new kitchen faucet. Called Red Rock. They sent a guy out who did NOTHING BUT TALK HIS HEAD OFF A MILE A MINUTE. That cost us $146--no work, all talk. While it's true that we need a new water treatment system, we can't afford one right now. So, we made do with the old faucet, until leaks developed under the sink. We called Red Rock again, and a lot of back-and-forth went on, (during this time we also had problems with our washing machine and our septic system) with RR asking us to text a picture of our faucet. After numerous attempts, we finally emailed a picture. Not one word from RR after that. I'm attempting to find another plumber right now. The ones I've contacted have told me stories about other customers who've had RR go out 3 or more times to their homes, without fixing anything--and then another plumber comes in, and finds and fixes the problem in a few minutes. WE NEED A NEW KITCHEN FAUCET SO THAT I DON'T HAVE TO KEEP WASHING DISHES IN THE BATHROOM SHOWER STALL. STAY AWAY FROM RED ROCK. THEY'LL COST YOU MONEY AND WON'T FIX YOUR PROBLEM.
Feb 24th, 2023 -
Alex MacDonald
Recommended Red Rock to install a new boiler for a customer of mine. All went well. Same customer needs a minor plumbing repair and Red Rock wont pick up the phone or return messages. Service: Heating system repair
Jan 26th, 2023 -
John Willey
Fit me in same day!! Great diagnosis and fix.
Jan 25th, 2023 -
Olivia Gaudreau
They advertise that they offer 24 Hour emergency service, and so when our furnace stopped working on Thanksgiving we contacted them and left a message with their answering service that we had no heat and a newborn at home. When we didnt hear from them, we called again and the answering service said we should expect a call within 30 minutes. I emphasized that we have a 3 week old baby and no heat and he said he would page them again. We still have not heard from them. I had also called multiple times over the last few months and left voice messages that were never returned to try to a schedule a routine service appointment that might have prevented this from happening in the first place. Im completely disappointed in this company.
Dec 12th, 2022 -
denise martin
Praise for Zac for his promptness & attentiveness in solving water leakage from my furnace on an early Saturday morning! Service: HVAC system repair
Dec 6th, 2022
About
Red Rock Mechanical, LLC
Red Rock Mechanical, LLC is a local plumbing, heating and air conditioning service provider for Burlington, VT and the surrounding areas. Our priority is to prioritize our customers, which is why your needs will always be put first on every job. We are a family owned business and intend on providing the best services in the area. The size of our business allows us to get to know each of our customers personally and therefore allows us to ensure even better services for you an your family. Give us a call today to schedule a service with one of our professionals!
Contact Info
- (802) 893-9992
- [email protected]
- Website
Languages
- English
Payment Methods
- We accept all major credit cards.
Questions & Answers
Q What is the phone number for Red Rock Mechanical, LLC?
A The phone number for Red Rock Mechanical, LLC is: (802) 893-9992.
Q Where is Red Rock Mechanical, LLC located?
A Red Rock Mechanical, LLC is located at 339 Red Rock Road, Colchester, VT 05446
Q What is the internet address for Red Rock Mechanical, LLC?
A The website (URL) for Red Rock Mechanical, LLC is: https://www.redrockmechanical.net/
Q What days are Red Rock Mechanical, LLC open?
A Red Rock Mechanical, LLC is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Q How is Red Rock Mechanical, LLC rated?
A Red Rock Mechanical, LLC has a 4.1 Star Rating from 47 reviewers.
Hours
Ratings and Reviews
Red Rock Mechanical, LLC
Overall Rating
Overall Rating
( 47 Reviews )Eleanor Martinez on Google
Need a new kitchen faucet. Called Red Rock. They sent a guy out who did NOTHING BUT TALK HIS HEAD OFF A MILE A MINUTE. That cost us $146--no work, all talk. While it's true that we need a new water treatment system, we can't afford one right now. So, we made do with the old faucet, until leaks developed under the sink. We called Red Rock again, and a lot of back-and-forth went on, (during this time we also had problems with our washing machine and our septic system) with RR asking us to text a picture of our faucet. After numerous attempts, we finally emailed a picture. Not one word from RR after that.
I'm attempting to find another plumber right now. The ones I've contacted have told me stories about other customers who've had RR go out 3 or more times to their homes, without fixing anything--and then another plumber comes in, and finds and fixes the problem in a few minutes.
WE NEED A NEW KITCHEN FAUCET SO THAT I DON'T HAVE TO KEEP WASHING DISHES IN THE BATHROOM SHOWER STALL.
STAY AWAY FROM RED ROCK. THEY'LL COST YOU MONEY AND WON'T FIX YOUR PROBLEM.
Alex MacDonald on Google
Recommended Red Rock to install a new boiler for a customer of mine. All went well. Same customer needs a minor plumbing repair and Red Rock wont pick up the phone or return messages. Service: Heating system repair
John Willey on Google
Fit me in same day!! Great diagnosis and fix.
Olivia Gaudreau on Google
They advertise that they offer 24 Hour emergency service, and so when our furnace stopped working on Thanksgiving we contacted them and left a message with their answering service that we had no heat and a newborn at home. When we didnt hear from them, we called again and the answering service said we should expect a call within 30 minutes. I emphasized that we have a 3 week old baby and no heat and he said he would page them again. We still have not heard from them. I had also called multiple times over the last few months and left voice messages that were never returned to try to a schedule a routine service appointment that might have prevented this from happening in the first place. Im completely disappointed in this company.
denise martin on Google
Praise for Zac for his promptness & attentiveness in solving water leakage from my furnace on an early Saturday morning! Service: HVAC system repair
Overall Rating
Overall Rating
( 47 Reviews )Write a Review
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