Passport Health Richmond Travel Clinic

Not sure why they offer blood work at this location. The nurse is not trained in proper technique. Didnt wash hands, picking things up off the floor with her gloves on. Go to people who are trained and experienced. Which is probably why she sent me to lab corp
Mar 8th, 2023

I arrived in the area early 9:43 am, but my GPS and Their Help Center couldn't find the location. Upon arrival, at 10:15, the nurse informed me that since I was late, I had to wait until 11:30! Over 1 hour! Ridiculous! The place was empty, except for 1 other patient! I would never go back there! Customer Service sucks!!
Nov 20th, 2022

A little bit scammy. The location is hard to find. No outside sign, buried inside an office building that is almost completely unmarked. The office is tiny, no windows, staffed by a single RN (no doctor),and no one else. Received information I could get from a 5 minute google search (I know this because the RN literally did a google search in front of me to answer a question). Was there about 15-20 minutes, left nearly $600 poorer, and got 2 common vaccines. Go literally anywhere else. Like maybe a doctor. The only reason for not giving 1 star is that the RN was friendly.
May 25th, 2022

My son went to this clinic last month (9/2022) to get vaccines for a study abroad program. Besides his vaccines, he was given a very nice list of travel recommendations and brochure. He was supposed to ALSO get a subscription for malaria pills, to be called into our pharmacy. Not only was this not done, and we had to call Passport Health several times to get the RX, but the WRONG AMOUNT of pills was called in. He only got enough for two weeks, when his trip is for 3 months (clearly recorded on the paperwork). Long story short, we spent several days of trying to get someone at PassportHealth to call in more pills; we left many messages at several numbers and actually talked to someone a couple of times on the phone, as did our pharmacist. The prescription was NEVER called in. My son had to leave without the proper amount and he will have to try to remedy this on his own in a foreign country. The clinic itself didn't seem to be staffed--there was only a nurse who arrived late to the office for our appointment. Check out the place before you decide to go. It's a tiny office down a darkish, unmarked hallway in a business center.
Sep 17th, 2022

Super quick and easy visit! They had all relevant travel requirements printed and ready to go when I got there. The vaccines I needed were right there at the office so it was very efficient. Would definitely recommend visiting before your travel plans!
May 17th, 2022