Pinnacle Investigations

Jan 19th, 2021

If I could I would rate them at ZERO I would. A former co-worker of mine filed a case against CCS and the investigators never contacted those of us on the witness list......BAD Consequently nothing was resolved fairly.
Aug 21st, 2020

Pinnacle Investigations has been our firms resource of choice for background checks for over a decade. The industry of background checks is filled with less than reputable companies that sell you packages which are not as comprehensive as they would have you believe. The team at Pinnacle really gets to know you and your companies needs and crafts searches that fit your needs and budget. I have talked to many other background investigation firms over the years and to date, none have been able to match the quality of search that Pinnacle does. If you are a company looking for a great partner I'd highly recommend them.
Jul 31st, 2020

Horrendous experience. They did a background check on me for an outage at a nuclear power plant, and it took them 10 days to process my background check. They called all of my references no fewer than 4 times each and never answered returned phone calls. I have had a background check done on me by this exact company 7 times previous to this (all for the same purpose) and each time has been a hassle. You’ll never talk to the same person twice, nobody knows your folder, and they can’t get their information organized because your folder keeps switching hands.
Feb 6th, 2019

I was started in a training class last monday. I was told I was being started contingent on background check clearance. I was told I had to give two references… While I was in training they contacted those references and one of my friends gave me a negative reference…They said I had 1 bad employment reference as well as short time on my job history.. which they already had that information long before they started me. I was painfully honest about my job history with short time on many jobs.. BUT great experience and also honesty.. a good quality for a background company.... they fired me after four hours… This company does not give people a chance so I think it is unfair and super sad because I was really excited about working for them and there is some great people there but the way they handle things is very unstable, unfair and unprofessional.
Nov 17th, 2019