Hours
Chamber Rating
-
Alejandra Gonzalez
I’m a business account and personal account customer. I went into the branch to request statements for one of my accounts. The woman who greeted me asked how can we help you? I expressed my need to speak to a business banker. She asked what I needed, I explained I was looking for statements. She said it’s $5 per statement….what?! Mind you I needed 9. She never pulled me aside, didn’t pull up my accounts. She said the reason was I can get them online. I’m aware of that. I asked what if someone doesn’t have a printer or have a need for them ASAP why do I have to pay $45?! I called my personal business banker, who apologized for the experience and helped me resolve the statement issue. I’m so disappointed in the service at this branch. I’ve been to many branches and have never been treated the way I’ve been treated at this branch and the little village branch. Dismissive and demeaning.
Aug 16th, 2021 -
Jose Romero
Jul 28th, 2021 -
Billy The Kid
Worst bank
Jun 19th, 2021 -
joe garcia
Not too often do I experience genuine customer service. Mayra Munoz and Elsa Favela were great!
Jun 5th, 2021 -
Allen Ire
Ok
May 5th, 2021
Contact Info
- (773) 847-6748
- (773) 475-5028
- Website
Products
- Savings Accounts
- Auto Loans
- Home Mortgage
- Home Equity Lines of Credit
- Online Investing
- Business Checking Accounts
- Business Credit Cards
- Checking Accounts
- Credit Cards
- Online Banking
- Mobile Banking
ATM Services
- Drive-thru ATM
- Walk-up ATM
- Cardless ATM
- ATM accepts deposits and credit card payments
- ATM located inside
Financial Center Services
- Glass barrier at Customer Service desk
- Accepts appointments
- Notary
- Commercial Deposits Accepted
- Night Deposit Accepted
- Change Orders
- Cash Non Customer Checks
- ATM Services Available
ATM Languages
- English
- Spanish
- Chinese
- Korean
- French
- Russian
- Portuguese
Hours
Related Categories
Ratings and Reviews
Bank of America
Overall Rating
Overall Rating
( 27 Reviews )Alejandra Gonzalez on Google
I’m a business account and personal account customer. I went into the branch to request statements for one of my accounts. The woman who greeted me asked how can we help you? I expressed my need to speak to a business banker. She asked what I needed, I explained I was looking for statements. She said it’s $5 per statement….what?! Mind you I needed 9. She never pulled me aside, didn’t pull up my accounts. She said the reason was I can get them online. I’m aware of that. I asked what if someone doesn’t have a printer or have a need for them ASAP why do I have to pay $45?!
I called my personal business banker, who apologized for the experience and helped me resolve the statement issue.
I’m so disappointed in the service at this branch. I’ve been to many branches and have never been treated the way I’ve been treated at this branch and the little village branch. Dismissive and demeaning.
Jose Romero on Google
Billy The Kid on Google
Worst bank
joe garcia on Google
Not too often do I experience genuine customer service. Mayra Munoz and Elsa Favela were great!
Allen Ire on Google
Ok